Qualtrics CX and EX Application Consultant - EMEA based

Qualtrics CX and EX Application Consultant - EMEA based Join to apply for the

Qualtrics CX and EX Application Consultant - EMEA based

role at

AKT Global

AKT Global is one of the leading People Experience Digital Solution consultancies. We partner with our customers across EMEA and North America to create exceptional employee experiences and build future‑ready HR functions. Our People Advisory practice provides strategic guidance on HR transformation, while our Digital HR Practice provides implementation, development and support for a comprehensive SAP‑centric portfolio including SuccessFactors, Qualtrics, Fieldglass and Concur. Qualtrics is an experience management software which enables the creation and distribution of surveys, along with the collection of data derived from user feedback and reports.

AKT is looking for Qualtrics Customer Experience and Employee Experience Application Consultants who will lead the client onboarding and solution delivery process. The consultant is responsible for helping customers unlock the full potential of the Qualtrics platform to run value‑driven programs. This role also serves as a client advocate, actively listening to their needs and driving key operational and product enhancements internally.

Reporting to the Head of Qualtrics Solution Consulting, this is a full‑time and mostly remote position, open to candidates living and eligible to work in EMEA.

Key Responsibilities:

Solution design and configuration of a business solution

End to end system configuration

Documentation

Client‑facing activities and client communication

Project management at small scale

Job Requirements:

3+ years of experience with Qualtrics Customer Experience or Employee Experience Consulting

Experience with SPSS, Power BI, or SAP Analytical Cloud – an advantage

Experience with supporting HR Technology or CRM – an advantage

Proficiency with AI tools - an advantage

Language skills in English (very high level both written and oral) – a must. German or French – an advantage

A degree in business relevant fields and research experience – an advantage

Knowledge of CSS or Python – an advantage

Personal Skills:

Excellent verbal and written communication skills

Curiosity, flexibility, and a can‑do‑attitude

Proactivity and creativity in asking “why” and also providing solutions

Continuous learning

Technical orientation

Ability to work on several projects simultaneously and independently

Customer‑centric approach

AKT Offers:

A wide range of opportunities for career growth

Top‑notch methodologies such as customer and employee experience management, agile, lean startup, design thinking, workshop facilitation, technology and more

Challenging and very dynamic small team that is expected to grow and develop

Recreation and enthusiasm that will drive you to self‑actualization

International business environment (offices in the UK, DACH, India, France, North America, Israel, and Czech Republic)

Seniority level Associate

Employment type Full‑time

Job function Analyst, Consulting, and Strategy/Planning

Industries Human Resources Services, Professional Services, and Business Consulting and Services

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