Deputy General Manager

We are a fast-growing hospitality and property management group focused on building high-performing business units and delivering strong guest experiences. As part of our expansion plan, we are preparing leadership talents to take ownership of upcoming operational units.

We are looking for a hands-on, commercially driven leader to join us as a Business Operations Manager – Reserved Unit, a role designed to groom and position future business leaders to oversee full operations equivalent to a General Manager scope.

Candidates with hospitality background will be prioritized, especially those with exposure in Front Office, Guest Experience, or Property Operations.

Key Responsibilities

Oversee day-to-day operations of assigned business units/property (during assignment phase).

Drive revenue growth through proactive sales initiatives and local partnerships.

Ensure excellent guest/customer experience across all service touchpoints.

Supervise and support Front Desk / Guest Service operations.

Monitor operational performance, reporting, and cost control.

Lead and manage on-site operational teams.

Execute business strategies to achieve occupancy and revenue targets.

Identify new business and market opportunities.

Ensure operations comply with company SOPs and service standards.

Requirements

Minimum

Bachelor’s Degree

in Hospitality Management, Business Administration, or related field.

Proven experience in Operations, Sales, or Business Management roles.

Strong background in

Sales / Business Development / Revenue generation .

Experience handling

Front Desk / Guest Relations / Customer Experience

operations.

Hands‑on leadership style with execution‑focused mindset.

Target‑driven, proactive, and commercially aware.

Strong team management and problem‑solving skills.

Comfortable working in a fast‑paced, growth‑stage environment.

Preferred Qualification

Prior experience in Hospitality, Hotel, Serviced Apartment, or Property Operations will be a strong advantage.

Familiar with Front Office workflows and occupancy‑driven business.

Experience managing on‑site operational teams.

Candidates with hospitality exposure will receive priority consideration during the screening process.

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