Manager, Retail Operation

Overview

Deliver the performance targets set for their businesses based on an in-depth understanding of local retail environment and retail operations. Direct operations of Retail business activities to ensure current and future plans of the organization are met. Oversee and direct activities of Retail and store managers in the achievement of business objectives. Accountabilities

Functional: Operation: Implement Retail operating procedures, policies and controls. Ensure Retail Operation Excellence. Ensure compliance with all statutory and corporate affairs requirements on a timely basis as appropriate. Develop and review marketing plans and opportunities to deliver sales and profitability target. Ensure delivery of 100% Customer Satisfaction & MSP results Data analysis: Supervise the preparation of new store business forecasts, budgets and reports on aspects of profitability, capital expenditure and operation performance where appropriate. Participate in group business planning and monitor results and policies of competitive organizations whe preparing future plans and strategies. Manage key retail related research programs (mystery shopper & competitor benchmarking) and use the results to develop performance supporting projects for the markets Track and benchmark (internally & externally) the markets performance, identify areas in need of support and develop projects with the markets to improve performance Budget & Expenses: Prepare and monitor revenue and expenditure in the retail stores/outlets to ensure attainment of profit objectives. People: Provide coaching & feedback to direct reports and foster their performance development Provide effective Standard Operation Training to Store Operations team Contribute retail operations expertise to internal and external retail training program development Controlling: s Store Operation’s KPIs s Tracking of own KPIs Professional background/ Experience

Preferably 4+ years of managerial experience in Retail Operations Preferably in apparel/ fashion/ footwear Ability to work in international environment University degree in Business Administration or Economics or equivalent Advance experience in Microsoft tools Company Culture

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR. COURAGE:

Speak up when you see an opportunity; step up when you see a need. OWNERSHIP:

Pick up the ball. Be proactive, take responsibility and follow-through. INNOVATION:

Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY:

Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY:

Play by the rules. Hold yourself and others accountable to our company’s standards. RESPECT:

Value all players. Display empathy, be inclusive and show dignity to all. At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage. – Culture Starts With People, It Starts With You – By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

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