Job Description
What do we stand for
We are a diverse and talented team of professionals united by passion for vacation rentals
Innovation Efficiency and unsettling drive for big and small improvements is a significant part of what makes our company special.
Accountability It takes years to build reputation, and minutes to lose it. This is why at Betterplace we take our commitments with honor and respect.
Ambition Being an average company with average achievements is not something we are wired for. We set our goals high and strive for an ultimate success on all levels.
Honesty Loyalty and transparency has been fueling our success since company’s early days and remains among the top of our key principles.
Our head office
We’ve created comfortable working environment so our team members could look forward to weekdays and efficiently utilize their skills and potential.
Nested in a commercial building in Berawa Beach, Canggu our head office features 2 floors, dining area, and various break areas for employees to recharge and socialize.
Join Our Team and Make a Difference
We're constantly on a hunt for talents. See a role you fit for? Don’t hesitate and submit your application in today.
Current job openings
Account Manager
Role Summary:The Accounts Payable Staff is responsible for processing, verifying, and reconciling payments to vendors and suppliers while ensuring accuracy and compliance with financial policies. This role plays a crucial part in managing cash flow, maintaining financial records, and supporting the accounting team in achieving smooth financial operations.
Role Summary:The Accounts Receivable Officer manages the day-to-day processing of payments, reconciliations, and financial transactions, ensuring accuracy in vendor payments, staff payroll, and property-related expenses, while maintaining compliance and supporting effective communication with internal and external stakeholders.
Role Summary:The Area Manager is responsible for overseeing the day-to-day operations of multiple properties, ensuring they are well-maintained, fully operational, and running efficiently. This role involves managing the property staff, coordinating maintenance and repairs, and ensuring compliance with company standards and procedures. The Area Manager plays a key role in staff training, performance evaluation, and managing the overall guest experience at each property. The position also requires handling operational reports, monitoring utility bills, and assisting other departments with property-related tasks.
Role Summary:The Bookkeeper is responsible for recording and maintaining accurate financial transactions, managing accounts payable and receivable, reconciling accounts, preparing financial reports, and ensuring compliance with accounting standards and regulations.
Role Summary:The Direct Listing Admin is responsible for managing and optimizing e-commerce product listings, ensuring accuracy and visibility. The role includes tracking performance, exploring new lead channels, and supporting marketing goals through up-to-date listing strategies.
Role Summary:The Engineering is responsible for performing a wide range of minor repair, maintenance, and preventative tasks to ensure the upkeep and safety of properties. This role includes both proactive and reactive maintenance duties such as minor plumbing, electrical repairs, general repairs of fixtures, and ensuring external areas are safe. The Handyman works under the direction of the Engineering Team Supervisor and assists in maintaining the properties in good working order, providing essential support in both repair tasks and general upkeep.
The Financial Controller manages the company’s budgeting and financial planning processes, ensuring expenditures align with approved budgets. The role involves preparing and reviewing budgets and forecasts, performing variance analysis, and providing data-driven insights to support management decisions. Working closely with department heads, the Budget Controller monitors spending, identifies cost-saving opportunities, supports financial reporting, and ensures compliance with internal policies and external regulations.
Role Summary:The Guest Relation Officer (GRO) is responsible for delivering exceptional on‑site guest experiences, including handling VIP check‑ins/check‑outs, conducting mandatory courtesy visits, managing guest messages within their coverage area, and ensuring high standards of service and guest satisfaction.
Role Summary:A Guest Support Officer in property management is a key role focused on providing exceptional customer service to guests staying in managed properties. This role involves handling inquiries, resolving issues, and ensuring a positive guest experience from booking through to departure. The Guest Support Officer serves as the primary point of contact for guests, addressing their needs, coordinating with other departments, and managing any concerns that may arise during their stay.
Role SummaryAs the Head of Human Resources, you will lead and oversee all HR functions across our property management operations in Bali. This role is responsible for shaping the company’s people strategy, supporting organizational growth, and cultivating a high‑performance, values‑driven culture. You will act as a strategic partner to leadership while ensuring compliance with labor regulations and aligning HR practices with business goals.
Job Summary:The Head of Marketing is responsible for developing and executing marketing strategies to drive brand awareness, lead generation, and revenue growth. This role involves overseeing digital and traditional marketing efforts, managing a team, and working closely with other departments to align marketing initiatives with that objectives. The Head of Marketing will also analyze market trends, monitor competitor activity, and ensure the company's positioning remains competitive and innovative.
Role Summary:The Housekeeping Staff is responsible for maintaining cleanliness, hygiene, and organization in guest rooms, public areas, and back‑of‑house spaces. This role ensures that all rooms and facilities meet the highest standards of cleanliness and comfort, contributing to a positive guest experience. Housekeeping Staff must be detail‑oriented, efficient, and dedicated to providing a welcoming and sanitary environment.
The Project Manager will focus on successfully launching new listing campaigns and implementing strategies to enhance guest satisfaction across managed properties, ensuring projects are completed on time and within scope.
Oversee property inspections, team coordination, training, and SOPs to ensure top service quality and enhance guest experience.
Role Summary:The Property Management Sales role focuses on generating leads, building client relationships, and closing property deals. This position involves identifying potential buyers and investors, presenting property opportunities, and guiding clients through the sales process. It requires close collaboration with marketing, legal, and finance teams to ensure smooth transactions. Success in this role depends on strong communication, negotiation skills, and the ability to meet sales targets while staying updated on market trends.
Role Summary:A Property Scouting Agent identifies and evaluates potential real‑estate properties for clients, whether for investment, development, or commercial purposes. The agent works to source properties that meet specific criteria and negotiates favorable terms for acquisition or leasing. Their goal is to help clients find optimal real‑estate opportunities aligned with their business or personal needs.
Job Summary:As a Reception Staff member at our villa management company, you will play a crucial role in the corporate front desk operations, ensuring a professional and welcoming atmosphere for guests and staff alike. Your primary focus will be on managing inquiries, providing essential information about our services, and supporting administrative functions within the office environment.
Role Summary:The Revenue Manager is responsible for the strategic management of room inventory and pricing to maximize revenue and overall profitability. This role involves analyzing market trends, monitoring competitor activity, and leveraging data‑driven insights to set optimal pricing strategies, manage distribution channels, and accurately forecast demand. The Revenue Manager works closely with sales, marketing, and operations teams to align revenue strategies with broader business goals, ensuring both financial performance and an exceptional guest experience.
Role Summary:The Russian Speakers Customer Service role focuses on delivering exceptional support to Russian‑speaking property owners, B2B partners, and guests. This includes managing onboarding, providing dedicated account management, and resolving guest escalations promptly. The role serves as the main point of contact for Russian‑speaking clients, ensuring clear communication, coordinating with internal teams, and continuously improving service quality to build strong, long‑term relationships.
Job Summary:The Sales Admin is responsible for managing incoming leads, handling CRM processes, and supporting the sales team with lead qualification and follow‑ups. This role ensures that leads are properly categorized, communication is clear, and client interactions are professional. Additionally, the assistant provides administrative support to the Head of PM Sales and ensures effective coordination between the sales team and clients.
Role Summary:The Senior Housekeeping is responsible for overseeing the daily operations of the housekeeping department, ensuring cleanliness, hygiene,...