Program Manager – Food & Feed Safety Certifications

Program Manager – Food & Feed Safety Certifications We are looking for an experienced Program Manager to lead and manage food and feed safety certification activities. This role involves close coordination with clients, accreditation bodies, and internal teams to ensure programs are managed, assessments are planned, executed, and reported in line with international standards.

Key Responsibilities

Build and maintain strong relationships with clients, while keeping management informed of market opportunities and risks.

Manage accreditations and maintain regular contact with accreditation bodies.

Plan, prepare, and execute assessments in line with ISO 9001 requirements.

Initiate assessments and conduct document reviews.

Prepare for and conduct on-site assessment activities.

Prepare, approve, and distribute assessment reports, including findings on conformity.

Conduct assessment follow-up activities.

Assist with handling of claims and appeals.

Maintain up-to-date records of quality policies, procedures, work instructions, and documentation issued by CUC.

Stay informed on sector developments, emerging issues, and relevant legislative changes.

Carry out other ad hoc tasks as assigned by management.

Key Requirements

Bachelor’s degree in Food Science, Food Technology, or a related field, or equivalent relevant work experience.

Minimum of 5 years’ experience in the food industry (Production, Quality, or R&D).

Previous experience with certification bodies, either as a Lead Auditor or Program Manager, will be an added advantage.

IRCA or equivalent recognized Lead Auditor qualification in ISO 9001/ISO 22000 and Lead Auditor qualification in FSSC 22000/BRCGS/HACCP is preferred.

Strong knowledge of food safety management systems and certification processes is an advantage.

Good command of English, both written and spoken.

Proficiency in Mandarin is an added advantage.

Strong interviewing and report‑writing skills.

Willingness to travel extensively, both domestically and internationally.

Why Join Us

Competitive base salary with annual performance incentives.

A leadership role within one of Malaysia’s fastest-growing Testing, Inspection, and Certification (TIC) companies.

Clear career progression within a rapidly expanding regional organization.

Exposure to multiple sectors, with a strong focus on food safety, sustainability, and responsible supply chains.

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