Sales Manager ( Jakarta Sales Office)

Company Description Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

Job Description This position is responsible for the Sales & Marketing Department activities including its planning and execution in line with the annual hotel strategy and business plan with the main target to achieve/exceed the target.

You will:

Handle incoming event leads professionally through allchannels.

Provide detailed conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized.

Coordinate and host familiarisation and site inspections.

Assist in coordinating sales forecasts and provide suggestions on strategies to achieve targets.

Update and maintain accurate account profiles in the database systems.

Ensure success in delivering customer events in order to ensure client satisfaction and repeat business.

Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge

Fully responsible of accounts under his/her management; including business production, updating profile and contracting or renewing contracts

Update management on VIP arrivals, meet and greet accordingly

Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue

Conduct negotiations to achieve the best profit and rates for the Hotel

Attend hotel clients and local community business events to network and maintain high visibility

Qualifications

Minimum of 3years of experience in a similar capacity with proven track records

Excellent reading, writing and oral proficiency in English language

Proficient in Microsoft Office application, especially MS Outlook, Excel, Word & PowerPoint

Strong leadership, interpersonal and training skills

Good communication and customer contact skills

Service oriented with an eye for details

Ability to work well in stressful & high‑pressure situations

A team player & builder

A motivator & self‑starter

Well‑presented and professionally groomed at all times

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