Key Account Manager (Cooling)

Overview Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a Multinational Mechanical Manufacturing Company for the role of Key Account Manager - Cooling for an experience at least 5 years.

Responsibilities

Account Management

Manage and grow relationships with key customers in the cooling product sector.

Serve as the primary point of contact for all commercial and technical queries.

Ensure high levels of customer satisfaction and retention.

Sales & Business Development

Develop and execute account plans to achieve sales targets and KPIs.

Identify and pursue new business opportunities within existing and potential key accounts.

Prepare and present proposals, negotiate pricing, and close deals in alignment with company strategy.

Market Intelligence & Strategy

Monitor market trends, customer needs, and competitor activities in the cooling/HVAC segment.

Collaborate with product and marketing teams to align offerings with market demands.

Provide feedback and insights to support product development and innovation.

Cross-functional Collaboration

Work closely with engineering, supply chain, and after-sales teams to ensure seamless service delivery.

Coordinate with finance and legal departments for contracts, credit control, and compliance.

Job Requirements

Education:

Bachelor's degree in Mechanical Engineering, HVAC Technology, Business Administration, or related field.

(MBA is a plus.)

Experience:

Minimum 5 years of experience in key account management, sales, or business development.

Prior experience in the

cooling systems, refrigeration, or HVAC industry

is

highly preferred .

Skills:

Strong understanding of technical cooling products and solutions.

Excellent communication, negotiation, and interpersonal skills.

Analytical mindset with strong business acumen.

Proficiency in CRM tools and Microsoft Office Suite.

Ability to travel as needed.

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