HEAD OF HUMAN CAPITAL

Head of Human Capital Responsible for leading, developing, and integrating all Human Capital functions to support aggressive, scalable, and operationally driven growth within the F&B business.

Key Responsibilities

Develop and execute Human Capital strategies aligned with business objectives, outlet expansion, and operational needs.

Act as a strategic partner to the Board of Directors and all Department Heads.

Workforce Planning & Organization Design

Manage end-to-end manpower planning across Head Office, Outlets, Central Kitchen, and Warehouse.

Design and optimize organizational structure, job grading, and job architecture to ensure effectiveness and scalability.

Talent Acquisition & Employer Branding

Lead mass hiring and key position recruitment strategies.

Ensure recruitment SLA fulfillment for outlet operations and supporting functions.

Build and strengthen employer branding aligned with the F talent market.

Performance Management & Talent Development

Develop and implement KPI systems, performance appraisal, and reward management frameworks.

Lead talent review, succession planning, and leadership pipeline development.

Drive a high-performance culture across all organizational levels.

Learning & Development

Design and oversee operational, leadership, and functional training programs.

Ensure training effectiveness based on business needs and data-driven evaluation.

Industrial Relations & Compliance

Manage industrial relations, labor regulations, and workforce risk mitigation.

Handle disciplinary actions, sanctions, and labor-related cases professionally and preventively.

Compensation, Benefits & HC Analytics

Develop competitive and equitable compensation and benefits structures.

Utilize Human Capital data (turnover, absenteeism, productivity) to support strategic decision-making.

Culture & Employee Engagement

Build and sustain a company culture aligned with corporate values.

Improve employee engagement and retention, particularly within operational teams.

Requirements Mandatory:

Minimum

10–12 years of experience

in Human Capital, with

3–5 years at Head / Senior Manager level .

Strong experience in

F&B, Retail, Hospitality, or labor-intensive Manufacturing industries .

Proven experience managing a

large, multi-location workforce .

Strong practical knowledge of

Labor Law and Industrial Relations

(hands-on, not theoretical).

Skills & Competencies

Strategic thinker with strong operational grounding.

Strong leadership; decisive and willing to make tough, unpopular decisions.

Data-driven mindset with solid HC metrics and analytics capability.

Excellent communication and negotiation skills.

Resilient, adaptable, and comfortable working in a fast-paced business environment.

Plus Points

Experience handling

rapid expansion and large-scale outlet openings .

Proven track record in building Human Capital systems from scratch or leading HC transformation initiatives.

Familiarity with

HRIS and digital Human Capital tools .

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