Job Description
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Supply Chain Manager – Indonesia
Join a rapidly growing business as a key member of the Indonesia Leadership Team, driving end-to-end supply chain excellence, strategic planning, and high-impact collaboration across commercial, logistics, and regional functions. This role offers strong career development opportunities, including potential progression into regional supply chain leadership.
Key Responsibilities
Develop and maintain strong partnerships with internal and external stakeholders to maximize operational effectiveness and business performance
Act as the central point of contact between commercial teams, 3PL providers, distributors, and regional supply chain leaders
Supervise and guide the supply chain team, ensuring alignment with business objectives and cross-functional strategies
Tailor supply chain solutions to evolving business needs, ensuring responsiveness, agility, and continuous improvement
Analyse supply chain performance, prepare executive reports, and present accurate forecasts to local and regional leadership
Negotiate service agreements and ensure timely, compliant, and cost-effective execution across all supply chain activities
Strategic Supply Chain Management
Lead the end-to-end supply chain for Indonesia, covering demand forecasting, supply planning, import, warehousing, distribution, and customer fulfilment
Develop and implement supply chain strategies that strengthen product availability, customer service levels, and business continuity
Ensure compliance with BPOM, Customs, MOH, GDP standards, and global/regional supply chain policies
Drive continuous improvement initiatives focused on efficiency, lead-time reduction, process optimisation, and innovation
Demand & Supply Planning
Lead and improve the S&OP process, collaborating closely with Sales, Marketing, and Finance
Deploy S&OP in-market and enhance demand planning accuracy for both sell-in and sell-out
Manage replenishment with SEA-RDC to maintain optimal stock levels while minimizing obsolescence
Support the commercial team on new product launches, forecasting, phase-in/phase-out management, and promotion planning
Monitor key KPIs: Forecast Accuracy, Service Level, Inventory Turns, and Working Capital
Import & Logistics Management
Oversee the complete import process, ensuring documentation accuracy and regulatory compliance
Coordinate with freight forwarders, customs brokers, and 3PL partners to achieve reliable OTIF performance
Lead warehousing and distribution operations in accordance with GDP standards
Implement logistics KPIs to track service, cost, and quality performance
Customer Fulfilment
Ensure excellent customer service through timely deliveries, accurate documentation, and proactive communication
Manage escalations, conduct root-cause analysis, and drive corrective actions to prevent future disruptions
Support key commercial activities including launches, transitions, and promotional cycles
People Leadership & Team Development
Lead, develop, and mentor a team
Set goals, KPIs, and capability development plans
Foster a collaborative, high empathy, “family culture” team environment where coaching and motivation are central
Budget, Compliance & Reporting
Manage transportation, warehousing, and operational budgets to deliver cost-effective performance
Ensure compliance with SOPs, BPOM regulations, import requirements, and internal audit standards
Present monthly supply chain performance to local and regional leadership
Maintain accurate data and reporting in SAP/ERP, Power BI, and planning systems
Candidate Profile
Essential Experience & Skills
7–10 years’ experience in Supply Chain, Logistics, or Production Planning, preferably in pharmaceutical or FMCG
Strong expertise in S&OP, demand/supply planning, and end-to-end supply chain operations
Proficiency in SAP/ERP systems and advanced Excel or Power BI (automation & dashboarding experience preferred)
Excellent analytical skills, problem-solving ability, and attention to detail
Strong communication skills in English and Bahasa Indonesia
Ability to lead teams, influence stakeholders, and make decisions under pressure
Soft Skills & Culture Fit
High empathy, collaborative mindset, and ability to guide a junior, close-knit team
A hands‑on working manager who leads by example
Strong stakeholder engagement and relationship‑building capability
Adaptability, resilience, and a growth‑oriented mindset
What We Offer
Member of the Indonesia Leadership Team
Direct exposure to regional supply chain leadership (SE Asia)
Accelerated career path — potential to progress into Supply Chain Head (SE Asia or larger markets)
Opportunity to shape a growing business and build process excellence
Meaningful impact on both local and regional supply chain strategies
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