Catering & Conference Service Manager

Catering & Conference Service Manager – Fairmont Hotels & Resorts Join to apply for the

Catering & Conference Service Manager

role at

Fairmont Hotels & Resorts

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

What’s In It For You

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Job Description As a

Catering & Conference Service Manager , you will be the key liaison between our clients and hotel operations, responsible for ensuring that every event, from an intimate board meeting to a grand gala, is flawlessly executed and exceeds expectations. You will manage all aspects of planning, coordination, and delivery with a focus on service excellence, creativity, and financial performance.

Key Responsibilities

Plan, organize, and execute meetings, conferences, weddings, banquets, and social events in line with brand standards.

Serve as the main contact for clients, ensuring their vision is perfectly translated into reality.

Prepare proposals, contracts, and Banquet Event Orders (BEOs) accurately and on time.

Coordinate with internal departments — banquet, culinary, AV, housekeeping, and security — to ensure smooth event operations.

Conduct site inspections and pre‑event meetings with clients.

Drive event revenue through creative upselling and maintaining strong client relationships.

Handle feedback and ensure prompt post‑event follow‑up.

Qualifications

Minimum 3–5 years of experience in a similar role within a luxury or international five‑star hotel.

Exceptional interpersonal and communication skills in English (additional languages are an advantage).

Strong organizational skills with meticulous attention to detail.

Proven ability to handle multiple events and priorities in a fast‑paced environment.

Professional, polished appearance with a genuine passion for hospitality and guest satisfaction.

Leadership skills and ability to work effectively with cross‑functional teams.

Additional Information We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Management and Manufacturing

Industries: Hospitality

Referrals increase your chances of interviewing at Fairmont Hotels & Resorts by 2x

#J-18808-Ljbffr