Business Development Operations

Responsibilities

Own end-to-end commercial administration, including collecting, reviewing, and managing merchant documents and related paperwork.

Support onboarding for merchants with special or custom requirements and validating the additional onboarding needs.

Communicate effectively with merchants and internal stakeholders related the onboarding process.

Own CRM hygiene and update – ensure next steps, close date, amount, owner, and other required fields.

Document control and sales enablement – maintain latest versions of decks, case studies, product one-pager, and enforce versioning.

Ensure weekly outbound activities are well structured and properly documented.

Generate weekly summaries and insights based on the tracked data.

Requirements

1–3 years of relevant work experience, preferably in operations, business support, onboarding, or a similar role.

Proven experience in handling paperwork and documentation, with strong attention to detail and accuracy.

Experience using or operating CRM tools to manage pipelines, track progress, and maintain data consistency.

Strong verbal and written communication skills, with the ability to coordinate effectively with internal stakeholders and external partners.

Experience in managing KYB processes.

Proficiency in Excel is a plus.

Prior experience in a B2B or fintech environment is preferred.

#J-18808-Ljbffr