GM IT - Local Conglomerates

a senior role as GM IT , for a leading conglomeration group has just become available in Jakarta, Indonesia.

GENERAL MANAGER INFORMATION TECHNOLOGY RETAIL Salary: Competitive and based on experience Location: jAKARTA

Keywords: collaborative, supportive leadership, flexible working opportunities, inclusive, dependable, training opportunities

An exciting opportunity has arisen for a General Manager Information Technology Retail to join a prestigious retail organisation based in Jakarta. This role offers you the chance to shape and enhance the technology landscape of a leading retail business, driving digital transformation and operational excellence across all retail channels. You will be empowered to foster a collaborative environment, work with knowledgeable teams, and benefit from supportive leadership that values your input and encourages professional growth. The organisation is committed to providing flexible working opportunities and generous training programmes, ensuring you have the resources needed to succeed and develop your career. If you are passionate about leveraging technology to create seamless customer experiences and want to make a meaningful impact in the retail sector, this is the perfect role for you.

Lead the strategic direction of IT initiatives for a prominent retail organisation in Jakarta, focusing on enhancing customer experience and operational efficiency through technology.

Enjoy flexible working opportunities and access to ongoing training programmes designed to support your professional development and personal growth within a supportive team environment.

Work alongside knowledgeable colleagues who value inclusivity, collaboration, and dependable leadership, ensuring you feel connected and supported throughout your journey.

What you’ll do: As General Manager Information Technology Retail, you will play a pivotal role in shaping the future of technology within one of Jakarta's most respected retail organisations. Your day-to-day responsibilities will involve steering strategic IT initiatives that underpin business growth while nurturing a culture of collaboration among diverse teams. You will work closely with senior leaders to understand evolving business needs, translating these into actionable technology plans that deliver measurable results. By championing digital transformation projects, you will help create seamless customer journeys both online and offline. Your ability to build strong partnerships internally and externally will be key as you oversee vendor relationships and ensure optimal service delivery. Success in this role means fostering an environment where every team member feels included, supported, and motivated to contribute their best ideas towards shared goals.

Oversee the development and implementation of comprehensive IT strategies that align with the organisation's retail objectives and long-term vision.

Manage cross-functional teams responsible for delivering robust technology solutions across all retail channels, ensuring projects are completed on time and within budget.

Collaborate closely with senior stakeholders to identify business needs, translate them into technical requirements, and prioritise IT investments that drive value.

Ensure the reliability, security, and scalability of all retail systems by establishing best practices in IT governance, risk management, and compliance.

Champion digital transformation initiatives aimed at improving customer engagement, streamlining operations, and supporting omnichannel retail experiences.

Monitor emerging technologies and industry trends to recommend innovative solutions that keep the organisation at the forefront of retail technology.

Foster an inclusive culture where team members feel valued, supported, and encouraged to share ideas for continuous improvement.

Develop strong relationships with external vendors and partners to ensure high-quality service delivery and effective contract management.

Provide mentorship and guidance to IT staff, promoting knowledge sharing, professional development, and a collaborative approach to problem-solving.

What you bring: To excel as General Manager Information Technology Retail, your background should reflect substantial experience overseeing IT functions within dynamic retail settings. Your expertise will include guiding digital transformation efforts that enhance both customer satisfaction and operational performance. You will bring outstanding interpersonal abilities that allow you to connect with colleagues at all levels-creating an atmosphere where collaboration thrives. Your deep understanding of governance frameworks ensures systems remain secure while meeting regulatory requirements. As someone who values inclusivity, you will actively nurture diverse perspectives within your team. Your communication style will bridge gaps between technical experts and business leaders alike. A keen interest in technological advancements will enable you to recommend forward-thinking solutions tailored for modern retail challenges.

Proven experience in leading large-scale IT operations within the retail sector, demonstrating an ability to manage complex projects from inception through completion.

Extensive knowledge of digital transformation strategies relevant to omnichannel retail environments.

Exceptional interpersonal skills with a track record of building collaborative relationships across departments and with external partners.

Strong understanding of IT governance frameworks including risk management, compliance standards, and data security protocols.

Ability to mentor teams effectively by promoting knowledge sharing, empathy-driven leadership, and professional development opportunities.

Demonstrated commitment to fostering inclusive workplaces where diversity is celebrated and everyone feels valued.

Excellent communication skills enabling you to translate technical concepts into clear business language for non-technical stakeholders.

Experience managing budgets for large IT projects while ensuring cost-effective resource allocation without compromising quality.

A passion for staying abreast of emerging technologies in retail such as cloud computing, artificial intelligence, or mobile commerce.

What sets this company apart: This organisation stands out as a leader in Jakarta's vibrant retail sector due to its unwavering commitment to employee wellbeing and professional growth. The company fosters an inclusive workplace culture where every individual is encouraged to share ideas openly-ensuring innovation flourishes through teamwork rather than competition. Employees benefit from flexible working arrangements designed to support work-life balance alongside generous training programmes that promote continuous learning. Supportive leadership is at the heart of this organisation's ethos; managers are dedicated not only to achieving business success but also nurturing talent at every level. With access to knowledgeable colleagues who value dependability and collaboration above all else, you'll find yourself part of a network that genuinely cares about your development as much as it does about delivering exceptional customer experiences.

What's next: If you are ready to take on this rewarding challenge in Jakarta's thriving retail industry-where your expertise can truly make a difference-apply now!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

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