AR Collection Specialist

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AR Collection Specialist

role at

Qiscus

Qiscus is an Agentic Customer Engagement Platform that adapts intelligently to customer behavior, unifies conversations, and integrates seamlessly into existing systems, enabling personalization at scale and real business impact. As Qiscus and its subsidiary company continue to expand, strengthening our cash flow and ensuring disciplined receivable management becomes increasingly important.

What You Will Do

Monitor and update accounts receivable records, including checking overdue accounts.

Follow up with clients regarding outstanding invoices through email, chat, or calls.

Assist in collecting overdue payments or confirming payment commitments from clients.

Maintain accurate documentation of all client communications and collection activities.

Support the resolution of basic billing-related questions or discrepancies.

Prepare weekly or monthly AR status reports (overdue list, follow-up progress, payments received).

Coordinate with internal teams (Finance, Business, Operations) regarding billing issues or client clarifications.

Assist the finance team during month-end closing related to AR balances and collections.

What You Bring to the Role

Bachelor's degree in Finance, Accounting, Business Administration, or related field.

1-2 years of experience in Accounts Receivable, Billing, or Collections.

Good communication skills and a professional approach when dealing with clients.

Basic negotiation and problem-solving abilities.

Comfortable using Microsoft Excel and/or accounting software (Jurnal.id, Accurate, or similar).

Understanding of basic accounting and financial principles.

Detail-oriented, organized, and able to follow structured workflows.

Ability to work in a fast-paced environment and manage multiple follow-ups.

Seniority level Not Applicable

Employment type Full-time

Job function Accounting/Auditing and Finance

Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Qiscus by 2x

Job location: Yogyakarta, Indonesia

Posted 3 days ago. Application deadline: within 1 month.

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