CRM Technical Consultant

Qualifications 3+ years proven experience as technical consultant to ensure effective, efficient delivery of business process enhancements; Proactive self-starter with ability to find solution to complex technical problems and roll up the sleeves to get work done; Ability to lead and engage the teams, with excellent communication skills both verbal and written including English grammar; Have experience in Salesforce Strong understanding of the structure and logic of Object-oriented programming Strong Salesforce skills in the areas of configuration and building custom Salesforce applications using APEX code Applicable Salesforce certifications (Admin, App Builder, Developer, Service Cloud) Experience with Salesforce Modules. Prototyping of wireframes using CSS, HMTL, Bootstrap and Visualforce Experience in building custom user interfaces that required CSS, HMTL, Bootstrap and Visualforce page development Experience in mining industry projects is a plus.

Responsibilities Primary area of focus – IT CRM (Customer Relationship Management); Hands on technical implementation and deployment of Salesforce, working collaboratively with customer stakeholders to implement and leverage Salesforce using best development and implementation methodologies Develop thorough definition of CRM interfaces with third party systems; Provide CRM solution options and best practice recommendations; Meet with the customer to confirm technical requirement and analyze customer request Develop and customize technical specification Configurations services to meet the customers requirements Able to communicate with client, PM well, and able to deliver solution within timeline Develop and foster collaborative working relationships with the business, project managers and IT team members; Represent the CRM organization as the prime techno functional contact on projects.