M365 Specialist

About the company Geekhunter is hiring on behalf of our client, an IT solution company under a leading global diversified trading company with a strong presence in the automotive, industrial, and consumer goods sectors with global presence through its many subsidiaries and operating divisions, including over 150 offices and 900 subsidiaries and affiliates worldwide.

Job Responsibilities

Provide support for Microsoft 365 systems and services

Manage daily operations for Exchange Online, SharePoint, Teams, OneDrive, Power Apps, and Power BI

Perform log analysis and troubleshooting within the M365 environment

Collaborate with helpdesk and IT teams to resolve end-user issues

Handle ticketing workflows using ServiceNow

Maintain and update configuration documentation and license records

Lead team operations and upscale complex cases to customers when necessaryes to achieve goals and targets

Job Requirements

Diploma or higher in any major (IT-related education is preferred)

Minimum 3 years of experience in IT support or system administration, with a focus on Microsoft 365

Strong understanding of Microsoft 365 services and cloud-based collaboration tools

Proficient in Microsoft Office and related productivity platforms

Good communication and teamwork skills

Fluent in English (oral and written); Japanese language proficiency is a plus

Able to work independently and collaboratively in a fast-paced environment

Benefits

Working Tools Provided

Competitive Salary

International exposure and experience

Internet and Medical Allowance

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