Client Relation Intern

AI-Driven Loyalty & Rewards Solutions!

Who Are We? Tada is a B2B2C loyalty and rewards platform that helps businesses improve channel partner, customer, and employee retention, build loyalty, and drive growth. Founded in 2012, Tada offers unified solutions that create engaging and rewarding experiences. As an Indonesian SaaS company with a global footprint, Tada has assisted 400+ local and international brands across various industries. Our game-changing loyalty solutions have also garnered numerous awards, solidifying our reputation as a leader in the sector.

Job Opportunities Job Title: Client Relation Intern (Paid Internship) Department: Client Relation & Project Management Office Working Arrangement: On-site

Information About The Role As a Client Relation Intern, the goal is to build strong connections, meet client needs, resolve issues, and ensure satisfaction. This involves maintaining relationships, identifying sales opportunities, and collaborating with teams to drive loyalty and long-term success.

Key Responsibility Ensure existing accounts are satisfied through after-sales care and by gathering and utilizing feedback. Research industry trends and advise colleagues on client strategy and potential sales opportunities. Draft proposals and presentations on business solutions, products, or services for clients. Act as the point of contact for complaints, escalating issues when necessary. Ensure contract terms are adhered to by both the company and clients. Monitor program performance metrics regularly. In project management, develop detailed project plans, involve relevant stakeholders, and ensure technical feasibility to track progress effectively.

Requirement Final-year student or recent graduate majoring in

Business, Management, Marketing, Communication Studies, or related fields Strong verbal communication skills and confidence in phone conversations Interest in

sales, business development, or customer engagement Motivated, target-oriented, and eager to learn new things Proficient in Microsoft Office/Google Workspace

Why You'll Love Working Here? Growth Opportunities:

We support your learning and development aspirations, both within and beyond your current role, nurturing an entrepreneurial mindset across our team. Unique Work Environment:

Experience the distinctive blend of a mission-driven digital company with the innovative mindset, built on a strong foundation since 2012. Celebrate With Us:

We recognize and celebrate work anniversaries and birthdays Continuous Learning:

We promote vertical and lateral movement across the organization. It’s common for Tayo (that’s what we call our team) to explore several positions

throughout their career as they discover what excites them Genuine teamwork:

While not officially listed in our values, new joiners consistently highlight the collaborative spirit and supportive atmosphere that defines our culture. Think and act like an owner is our value : But the truth is, we don't want you to act like an owner; we want you to be a real owner. Top performers are invited to join our stock options program.

What We Do Not Promise We do not promise fixed working hours. Projects and deadlines may require additional hours or flexibility. We do not promise unlimited resources or budgets. We operate strategically, managing priorities with the resources available. We do not promise a pressure-free environment. We maintain high standards with significant expectations for growth and performance excellence.

If you're ready for a challenge and eager to make a real impact and be the Leading Loyalty & Rewards Platform in the region

Take the leap and help us shape the future of loyalty and rewards!