Course Consultant

A Course Consultant is goal oriented, and able to adapt their communication style in order to best deliver a satisfactory message to customers. They are required to consistently deliver on sales targets by introducing suitable English 1 Courses and study plans that meet customer’s need as well as maintain good communication with other members of school staff, showing initiative in order to quickly address and solve problems.

Responsibilities

To describe English 1’s learning process to potential customers and maintain established sales targets

Invite customers to English 1 Center and give professional consultations to introduce English 1 courses, and study plan according to customer’s needs.

To regularly communicate with customers in an effort to understand their personal language learning requirements and use this information to assist the customer in developing their personal study plan. This requires the timely updating of all customer information in the systems provided by English 1.

To fully understand English 1’s products and programs, comply with standardized sales policies and processes and to actively participate in ongoing sales training programs and seminars

Work with Progress Advisor to ensure customers get good study experience. Develop good relationship with customers and get referrals

Qualifications

University graduate Bachelor degree in any field

Able to work well in a team as well as independently

Able to multi-task and work under pressure

Willing to work with a shift system

Good planning and organizing ability, work flexible and able to deal with uncertainties

Have a passion for sales and service, target and result oriented

Excellent verbal and written communication skills in English

Preferably domiciled in Yogyakarta

Will be placed in new Yogyakarta branch

Seniority level

Entry level

Employment type

Full-time

Job function

Consulting, Information Technology, and Sales

Education Administration Programs

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