Customer Service Melayu (Malaysia) Speaker

Role Description The Customer Care Melayu Speaker role is a full-time, on-site position based in Greater Semarang. The role involves assisting customers by addressing inquiries, providing solutions, and resolving issues efficiently. Responsibilities include effectively communicating in Malay and ensuring a high standard of customer service. The role requires collaboration with team members to ensure exceptional customer satisfaction.

Qualifications Strong communication skills, including fluency in Malay and proficiency in English Min D3/S1 Any Major Ability to handle customer inquiries and resolve issues with professionalism and patience Experience with customer care services and a customer-focused attitude Capability to adapt and learn new tasks and tools effectively Problem-solving skills and the ability to work in a team environment Previous experience in customer service roles or relevant fields is advantageous