Sales Ambassador - Marc Jacobs - Printemps Paris

Overview Born in New York City in April 1963, Marc Jacobs attended the High School of Art and Design and graduated from Parson’S School of Design. As a design student, Jacobs was the recipient of some of the School’s highest honors including design student of the year.

In 1984, The Marc Jacobs Label was founded along with business partner Robert Duffy and has since become a global brand.

Objective of the role As a sales consultant for Printemps store, you will be an Ambassador for Marc Jacobs, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

Responsibilities Main Responsibilities

Brand Ambassador

Excite and install passion and pride for the brand

Emb ody the brand image for customers and the store team and have a strong understanding of the brand DNA

Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines

General Store VM/ Client Management

Reflect the visual merchandising guidelines promoting the brand image

Enhance customer service standards in store to ensure the best client journey

Sales/ Business Monitoring

Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand

Build and maintain a relationship with them

Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets

Process the sale in a confident and professional manner

Gather the client’s CRM details to enlarge your client book

Drive your product knowledge by keeping up to date with fashion trends

Update yourself on all product lines through research

Ensure all Company policies and procedures are attended

Support control and management of stock

Profile & Experience

A minimum of 2 years’ experience in sales in a luxury, high fashion environment

Experience in selling RTW / LG

Passion for fashion and sales

A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience

Excellent personal presentation – a Marc Jacobs Brand Ambassador

Understanding of Retail KPIs

A fluent level in English is essential and additional languages are an advantage

#J-18808-Ljbffr