Quality Coordinator

Availability Need to be able to start ASAP

Location Fully on-site in Lyon

Company A Global Pharmaceutical Company

Purpose of the Role The Quality Coordinator is responsible for ensuring compliance with Quality, Health, Safety, and Environment (QHSE) standards at client site(s). Acting as the primary on-site contact for all QHSE-related matters, the Coordinator works closely with internal teams, clients, and external partners to ensure a safe working environment and regulatory compliance.

The role actively contributes to the continuous improvement of the Quality and Safety Management System and supports overall customer satisfaction.

Key Responsibilities

Coordinate the collection of documentation required for the establishment of the Prevention Plan (PDP)

Coordinate internal and external communication related to the PDP

Ensure the proper implementation and compliance with the Prevention Plan and safety instructions on site

Participate in subcontractor qualification and validation in collaboration with the Quality department

Ensure communication of protocol or procedure updates (internal and external) to the client

Ensure that all QHSE instructions and procedures (company and client) are properly communicated, understood, and acknowledged

Act as the on-site HSE referent for both internal teams and the client

Manage anomalies, non-conformities, and QHSE-related claims (client, internal, subcontractors), including:

Collection and processing of deviations

Root cause analysis

Proposal and implementation of corrective actions

Response to customer complaints

Issuance of supplier complaints

Communication of progress updates to the client

Conduct audits of internal teams, subcontractors, and stakeholders

Lead and coordinate QHSE initiatives and topics on site

Required Technical Knowledge

Strong knowledge of laboratory environments

In-depth understanding of QHSE standards and regulations

Professional proficiency in English (written and spoken)

Advanced proficiency in MS Office Suite

Driving License

Profile

Experience working in a laboratory environment

Experience in Quality and HSE roles

Excellent interpersonal and communication skills

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