Store Manager - Galeries Lafayettte Nice

FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance.

Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect.

Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide.

Role Overview Reporting to the Retail Manager, the Store Manager will be directly responsible for the overall management and success of all store employees of their FRAME store location.

Responsibilities

Achieve and exceed sales targets by developing and implementing effective sales strategies.

Inspire and coach your team to deliver outstanding performance and customer engagement.

Regularly analyze sales reports and KPIs to identify areas of opportunity.

Customer Experience

Ensure all clients receive an exceptional, personalized shopping experience.

Act as a brand ambassador by promoting FRAME’s values and vision to clients.

Develop strong relationships with VIP clients to build customer loyalty and retention.

Team Management

Recruit, train, and manage a high-performing team of sales associates.

Conduct regular performance reviews and provide constructive feedback.

Foster a collaborative and positive work environment, ensuring team alignment with FRAME’s brand and goals.

Works with the HR Manager to process all new hire paperwork, status changes, departures, etc.

Operational Excellence

Manage day-to-day operations, including stock management, inventory control, and visual merchandising.

Ensure compliance with the Department Store operational standards and policies.

Monitor and address any operational challenges, ensuring a seamless customer journey.

Brand Representation

Maintain the corner’s presentation, ensuring it reflects FRAME’s high standards of style and quality.

Collaborate with the Visual Merchandising team to execute seasonal updates and maintain brand identity.

Act as the main point of contact between FRAME and The Department Store, fostering a strong partnership.

Skills & Qualifications

Proven experience in retail management, preferably within a luxury or premium brand environment.

Fluent in French & English – a 3rd language will be welcomed

Ability to drive sales and grow business.

Experience motivating, leading and developing a team.

Ability to prioritize and multitask.

Passionate about customer service and selling.

Solution oriented with a strong business acumen and corporate exposure.

#J-18808-Ljbffr