Observability Engineering Manager

Observability Engineering Manager Observability Engineering Manager role at Canonical.

Overview Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is a pioneer of global distributed collaboration with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person to align on strategy and execution.

We are hiring an Observability Engineering Manager who will lead the development of the distributed tracing or service mesh products as part of our Observability group. Engineering managers at Canonical are coders who review and lead both architecture and code. They are also astute judges of character and comfortable setting expectations and holding colleagues accountable.

We are building an observability stack that is easy to deploy and operate on Kubernetes. Our goal is to make observability tools integral and pervasive across software practices.

Location Location:

The role can be home based in the EMEA or Americas regions.

Responsibilities

Manage a distributed team of engineers and its observability portfolio

Organize and lead the team's processes to help it achieve its objectives

Conduct one‑on‑one meetings with team members

Identify and measure team health indicators

Interact with a vibrant community

Review code produced by other engineers

Attend conferences to represent Canonical and its Observability Stack

Qualifications

An exceptional academic track record from both high school and university

A proven track record of professional experience in software delivery

Professional software development experience, preferably with a track record in open source

Willingness to travel up to 4 times a year for internal events

Professional written and spoken English

Experience with Linux (Debian or Ubuntu preferred)

Excellent interpersonal skills, curiosity, flexibility, and accountability

Passion, thoughtfulness, and self‑motivation

Excellent communication and presentation skills

Result‑oriented, with a personal drive to meet commitments

Nice‑to‑have skills

Experience as an engineering manager, with a track record of building high‑performance teams

Professional Python development experience

A working knowledge of Go

Open source contribution experience

Interest and experience with container technologies

Proven understanding of the importance of observability and monitoring for keeping software running smoothly

Experience designing and implementing observability solutions

What we offer

Distributed work environment with twice‑yearly team sprints in person

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Team Member Assistance Program & Wellness Platform

Opportunity to travel to new locations to meet colleagues

Priority Pass and travel upgrades for long‑haul company events

About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Equal Opportunity Employer Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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