Senior Solution Engineer, ITSM/ESM, France

Senior Solutions Engineer, ITSM/ESM, French & Spanish Speaking Join Atlassian as a Senior Solutions Engineer, instrumental in expanding our ITSM/ESM business. This role is ideal for professionals fluent in French, Spanish, and English who thrive in complex enterprise environments.

Responsibilities We’re looking for a Solutions Engineer to expand our growing business and team. You’ll work directly with enterprise sales teams and channel partners to understand customer needs, strategize winning sales cycles, deliver value-based demonstrations, support enterprise Proof of Concepts, and close business.

Work closely together with cross‑functional teams to drive the customer journey.

Investigate, discover, and assess client pain points and map business and technical requirements to Atlassian capabilities.

Partner with sales management to align overall account plans and customer outcomes.

Deliver compelling presentations, demonstrations, and proof of concepts to customers and prospects.

Work with product management to advance Atlassian’s product line and provide customer feedback.

Qualifications

At least 5 years of experience interacting with enterprise customers in a pre‑sales capacity.

Proven track record of delivering successful customer outcomes and building trusted relationships with stakeholders.

Deep knowledge and understanding of the ITSM/ESM domain, with extensive experience in the EMEA market.

Equally comfortable in business and technical contexts.

Strong learning mindset, open to giving and receiving feedback, tolerant of failure, passionate about client success, and driven to win.

Fluency in French and Spanish is essential.

Portuguese language skills are a nice to have, but not required.

Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family, and your local community, including health and wellbeing resources, paid volunteer days, and more. To learn more, visit

go.atlassian.com/perksandbenefits .

About Atlassian At Atlassian, we are motivated by a common goal: to unleash the potential of every team. Our software products help teams worldwide, and our solutions are designed for all types of work. We believe that the unique contributions of all Atlassians create our success. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To support candidates throughout the recruitment process, we offer accommodations or adjustments at any stage. Learn more about our culture and hiring process at

go.atlassian.com/crh .

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Engineering and Information Technology; Industry: Software Development

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Location: Paris, Île‑de‑France, France

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