IT Service Specialist

IT SERVICE SPECIALIST Want to make a real difference every day in an international environment? At Permobil, we innovate to create advanced assistive solutions that improve the lives of adults and children with disabilities. Our passionate team pushes the boundaries of technology, driving business performance while delivering trusted, market‑leading solutions with purpose and impact.

Position Overview Permobil is on a growth journey and is now looking for an IT Service Specialist to join our site in Paris (Rungis). In this role, you will oversee IT activities within your area of responsibility, including the coordination of local and global projects, management and support of business IT applications and services, lifecycle management, risk analysis, and project management. Serving as an escalation point for IT matters in France, you will ensure that IT operations and solutions are aligned with organizational guidelines while meeting the needs of our internal customers. The position will support the integration of acquired companies in France and is prepared to travel in France to handle network installations and general onsite support.

Location:

Paris (Rungis), hybrid

Key Duties

Oversee day-to-day IT service delivery in France including networks/Wi‑Fi, meeting room AV, laptops/desktops, mobile devices, and peripherals

Provide second‑line support via the ITSM tool and manage the full joiner‑mover‑leaver lifecycle

Enforce compliance with global processes and ensure standardization of applications and services

Lead and support IT projects, enhancements, and continuous improvement initiatives, coordinating with internal and external partners

Engage with business stakeholders to understand needs, provide feedback, and ensure alignment with regional and global IT strategies

Maintain the knowledge base by ensuring all new or updated processes, procedures, and work instructions are promptly added and accessible to the Service Desk team

Qualifications

Bachelor's Degree in Information Technology, Computer Science, or related field (or equivalent experience)

3+ years IT Support/Service Desk Experience

Experience of ITSM and ITIL‑based processes

Project management experience in enterprise settings

Good know‑how in Windows 11, Office365

Proficiency in English and French

Knowledge in Windows Server, basic networking, Meraki, LeanIX, Jira Service desk preferred

Who Are You Y ou are service‑minded and always look for ways to go the extra mile. Proactive and results‑driven, you spot opportunities and act on them. You stay calm and focused under pressure, delivering results even with tight deadlines, while confidently communicating with people at all levels and handling matters with professionalism and integrity.

Why Permobil Is a Great Next Step For You

You’ll make a difference. Every day. Everything we do leads to understanding and improving the lives of our users. Through our evidence‑based innovation, we make a difference to people’s lives.

You’ll make your mark as part of our future. We collaborate with colleagues across borders to Innovate for Individuals. The impact you make personally could lead to change around the world.

You’ll feel welcome from day one. We’re known for being great colleagues, who are collaborative, fun and at the cutting‑edge. Everyone in the Permobil family cares as much as you do about making a positive difference.

More Information We are continuously recruiting, so if you are ready to make a significant impact and drive our organization’s success, please send your application in English as soon as possible, and no later than 15th of March.

For information about the recruitment process, please get in touch with Zivile Mitkute, Talent Acquisition Partner, at zivile.mitkute@permobil.com (in English).

For information about the role, please reach out to Erik Jensen, Manager Technical Services EMEA, at erik.jensen@permobil.com (in English).

Please respect that we do not wish recruitment assistance or advertising, we decline calls from recruitment and advertising providers.

More About Permobil Permobil founder Dr. Per Uddén believed that helping people achieve the greatest level of independence is a basic human right and, for over 50 years, Permobil has held fast to that belief. Permobil is a global leader in advanced rehabilitation technology, passionate about better understanding our users’ needs and improving their quality of life through state‑of‑the‑art healthcare solutions. Today, those solutions include power wheelchairs, seating and positioning products, power assist, and manual wheelchairs.

Permobil is part of Patricia Industries, a subsidiary of Investor AB, and is headquartered in Sweden. Permobil has 2 000 team members in 18 countries around the world. For more information regarding the company’s storied history and complete product line, visit permobil.com

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