Senior Desktop Administrator

The IS Department (35 collaborators) is looking for a Senior Desktop Administrator. Whose challenges are propose and implement innovative solutions with a real business value and improve process and knowledge transfer to support team.

Job Description The Desktop Administrator will have to: Contribute to the IT infrastructure transformation, which consists of putting in place solutions to take advantage of opportunities provided by new technologies (Cloud, Application virtualization …).

Main topics

Harmonize Workplace for all users (One workstation for all users)

Offer an up-to-date workstation

Define the right technology and architecture to implement in the framework of infrastructure and applications strategy.

Advice and suggest innovative solutions when relevant

Contribute to the Workstation evolution and support by ensuring a stable and scalable master that integrate security policy

Main activities

Ensure the enhancement of Workstation Master

Write Procedure and technical documentations for Helpdesk

Manage incident escalation from different support team

Compare different Master used (Corp & Bu) and make recommendations to align service and create synergy

Contribute to the build of an end-user service catalog in collaboration with Helpdesk

Advice, propose and validate technical solutions to make Workstation evolution easiest as possible

Qualifications You have eight to ten years experience in a similar IT position with various internal and external interactions (Infrastructure Delivery, Security, Helpdesk…). Ideally you held a first management position for a small team.

Your expertise covers: Windows workstation OS (Windows 7, Windows10) and all components needed for his administration and tuning. Packaging & rollout technology: Microsoft SCCM, MSI… Application Virtualization: VMware Horizon suite (preferred), Micros

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