Fullstack Software Engineer (x/f/m) - Claims Management

Overview

You. Better. With Alan. Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all. Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities. We partner with tens of thousands of companies across France, Spain, Belgium, and Canada, serving over a million members. What you\'ll build and who you\'ll work with

You would join the team called “Claims Management”, in charge of refunding €350M+ of healthcare expenses every year to 1M+ members across France, Belgium, Spain, and Canada. Our mission is to refund each member as fast as we can and the right amount, while being cost-effective for Alan. We have internalized all the critical parts to handle health claims, which makes this product division a technical, deep, and exciting place to work. Claims Management Contains Several Product Crews, Notably Document processing: 2M documents received every year. We automatically parse a good portion of them with LLMs but we want to go further. Claims experience: Building the most memorable and straightforward experience for our members to understand their guarantees and get a claim refunded. Across 4 different countries, mobile and desktop. Payments: Building a payment infra & source ingestion system to make sure our members get refunded super fast or better, they don\'t need to advance the money. Fraud fighting: 4M€ saved in 2024 with an internal stack combining Machine learning scoring, anomaly detections, and manual investigations Qualifications

3+ years of engineering experience with building complex systems that run 24/7 on a high-growth trajectory. Delightful product and user experience mindset; experience shipping web applications. Understanding of business metrics, conversion funnels, and growth drivers. Clear career progression with increasing responsibility, scope, and impact. Proficiency in TypeScript and Python; comfortable with modern web technologies; proficient in OOP (Python, Java, Swift, Kotlin, or C#). Self-starter, entrepreneurial, humble and growth-oriented; collaborative and team-focused. English working proficiency. Location eligibility: France, Belgium, or Spain; remote work available with in-person collaboration. Willingness to apply even if not meeting all requirements; inclusive culture. Healthcare technology interest; interest in leveraging AI for scalability. Benefits

Perks & Benefits: stimulating environment and perks to support happiness, efficiency, and collaboration. Strong culture with innovative working methods and guiding values. The Engineering team

In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and ourselves. We move fast, with ownership, and tackle big problems. Our stack is React, Python/Flask, PostgreSQL in a monorepo. We deploy daily and believe in distributed ownership - you build it, you own it. Want to know more? Read related articles about life as an Engineer at Alan and our Engineering career path. How we work

Location: You must be legally eligible to work in France, Belgium, or Spain. Remote work: We offer remote work flexibility, but we value in-person collaboration. Important note: we hire people, not roles. If you\'re excited about this opportunity but don\'t check every box, we\'d love to hear from you. Everyone should feel free to apply. If you identify yourself as a woman: studies show women apply less unless meeting all requirements. Remember, this is just a guide, not a checklist. We\'ll be thrilled to receive your application! Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages for more info. Extras

You want to know more about Alan? Perks & Benefits: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. A strong culture: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work.

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