Application Engineer - Water Technical Expert

Application Engineer - Water Technical Expert Application Engineer (Water Technical Expert)

Purpose of the Job:

The Water Technical Expert is responsible for providing high-level

technical support

on water treatment applications, ensuring tailored, timely, and cost-effective solutions for internal and external stakeholders. Solutions include activated carbon, ion exchange resins and mobile filtration units.

The role supports commercial success by combining deep expertise in water treatment processes, regulatory compliance, and product performance, while also contributing to innovation, knowledge sharing, and market intelligence.

He will be responsible principally within the geographical territories served by the Vierzon operations (i.e. primarily France, but also Iberia, French-speaking Switzerland, Belgium and Luxembourg:

Supervisory Responsibilities:

While the role does not include formal supervisory authority, it carries significant technical leadership and coordination responsibilities, requiring the ability to influence, guide, and collaborate across various teams and stakeholders both internally and externally.

Job Roles / Duties: (All Activities Including Day to Day Tasks)

Technical Support Responsibilities

Understand customer needs and technical requests

Search and analyse technical data to respond appropriately

Launch technical studies or investigations when required

Request the creation of new product specifications if needed

Contribute to the drafting of technical bulletins

Provide structured, well-argued technical responses within required deadlines

Present and explain technical solutions to internal and external stakeholders

Recommend optimal product choice and usage (performance, lifespan, hydraulics, troubleshooting)

Ensure response delivery within 24 hours whenever possible

Translate customer requirements into technical product/service characteristics

Define and validate product quality/performance criteria and testing needs

Evaluate product/service feasibility in terms of production, supply chain, and cost

Respond to tenders and collaborate on technical proposal writing

Interpret and synthesize technical data from studies, publications, and customer feedback.

Maintain up-to-date internal knowledge and share with relevant teams

Conduct technical training for other departments (e.g. onboarding, new products)

Ensure product compliance with relevant regulations

Manage technical projects in collaboration with external institutions (e.g. CNRS, universities

Participate in and gather insights from technical exhibitions and trade shows

Contribute to writing and distributing technical product documentation (e.g. data sheets, usage guides)

Conduct regulatory monitoring (e.g. water quality standards, activated carbon use)

Monitor competitors and market developments in the water sector

Quality & Compliance

Apply internal Quality procedures to job-related operations

Monitor service performance indicators

Participate in the technical resolution of customer complaints

Identify and report occupational hazards and unsafe conditions

Customer & Cross-functional Collaboration

Accompany sales teams on important customer visits to support sales processes

Participate in internal meetings across departments (sales, supply, production, quality, etc.)

Attend industry forums, trade shows, and submit proposals for presentations or posters

Communication & Knowledge Sharing

Ensure effective oral and written communication (internally and externally)

Promote cross-functional collaboration in a matrix, multinational environment

Share expertise and best practices across teams

Demonstrate ability to simplify and convey complex technical information

Other Required Competencies

Possess an engineering degree in chemistry or water treatment

Expertise in water treatment processes and water quality parameters

Knowledge of potable water regulation, market stakeholders, and public procurement

Awareness of industrial water uses

Understanding of activated carbon technologies

Multidisciplinary knowledge (chemistry, biology, analytics, sales)

Proficiency in Microsoft Office tools

Fluency in French and English (written/spoken/read - technical and commercial)

Intermediate knowledge of Spanish (written/spoken/read - technical and commercial)

Strong listening and customer service orientation

Analytical and synthesis mindset

Team player, adaptable to matrix organizations

Problem diagnosis and resolution capabilities

Reliable and accurate in responses

Curious and eager to learn

Willingness to share and transfer knowledge

Initiative-taking and proactive attitude

Responsible and profit-conscious mindset

Autonomy in task execution

Adherence to local HSE regulations and protocols

Willingness and ability to travel nationally (and occasionally internationally)

Possession of a valid driver's license upon joining

Education:

Engineering Degree from a recognized institution, preferably with specialization in Chemistry or Water Treatment.

Experience:

A sound understanding of water treatment processes used at municipal and industrial type settings, with particular relevance to activated carbon and ion exchange resins. Provision of technical support in any role is an advantage, but not essential as full training will be provided. Evidence of communication of technical arguments, design and trouble-shooting is invaluable in the assessment of a suitable candidate. Operational experience whether day-to-day duties, commissioning or remedial solutions is relevant.

Special Requirement:

Excellent Proficiency in English and French

TEC Group International is acting as an Employment Agency in relation to this vacancy.

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