Senior Revenue Operations Manager (First RevOps)

Wooclap is a fast-growing

edtech company

on a mission to

make learning more interactive and impactful . Used by

millions of teachers, trainers, and students worldwide, our platform helps

turn passive audiences into active participants . Our

flagship product, Wooclap , is trusted by

leading educational institutions

such as University of Montreal, Duke University, Université libre de Bruxelles (ULB), HEC Paris and École Polytechnique, as well as

major companies including Solvay, Deloitte, BNP Paribas Fortis, TotalEnergies, and Vinci. More recently, we launched

Wooflash , a

revision platform

designed to complement Wooclap by supporting pedagogical continuity and personalized learning paths. With a team of 80+ passionate people,

you can choose to work from our Brussels or Paris office , joining a diverse, supportive, and collaborative environment focused on

building meaningful products with real-world impact . ---------------------------------------------------- As Senior Revenue Operations Manager,

your mission is to make Wooclap’s growth predictable, structured, and measurable across our different segments and go-to-market motions. Your role is to ensure that our Marketing, Sales, Customer Success and Finance teams are fully aligned to deliver

a seamless customer journey

and

maximize the value we create for educators and corporate teams . You will turn strategy into efficient processes, reliable data, and clear decision-making frameworks that support sustainable growth. You will

report directly to the CEO. This role is critical to: Structuring and optimizing how we generate and convert qualified pipeline Improving how we support and retain our customers across self-serve and sales-led motions Building a strong operational foundation to support Wooclap’s international growth ----------------------------------------------------- Act as the backbone of Wooclap’s growth operations strategy , in close collaboration with Leadership Align Marketing, Sales and Customer Success on funnel definitions, KPIs and shared objectives Structure and optimize the

full customer lifecycle , from acquisition to retention and expansion Bring

clarity across segments

(Education / Corporate) and motions (self-serve vs sales-led),

ensuring we consistently deliver value to our customers Design, document and continuously

improve end-to-end processes

(lead qualification, onboarding, renewals, expansion, low-touch and scalable motions) Identify

friction points and bottlenecks

across the funnel and proactively solve them Improve

forecast accuracy

in collaboration with the Finance team Ensure our processes enable teams to focus on what matters most: customer impact Own Wooclap’s

growth tools

ecosystem (CRM, billing, analytics, marketing tools) Ensure

data consistency, automation and reliability

across systems Be the

go-to person for CRM structure , data model and evolutions Partner with Finance to ensure alignment between revenue data and financial reporting Build and maintain

dashboards

covering: pipeline & conversion, lead quality (MQL / SQL / CSQL), renewals, churn & expansion and self-serve vs sales-led performance Provide clear,

actionable insights

to: Heads of Sales, Marketing, CX, Leadership team Translate data into

concrete recommendations

to drive revenue impact ----------------------------------------------------- 5–8+ years of experience

in RevOps, Sales Ops, or a senior revenue-facing role Strong experience in a

B2B SaaS

environment with a

subscription model Proven ability to operate in

multi-segment and/or international contexts Excellent analytical skills and strong business judgment Hands-on experience owning CRM and revenue tooling Comfortable working with ambiguity and structuring from scratch Structured, pragmatic, impact-driven — with a strong ownership mindset ----------------------------------------------------- Purpose-driven impact

- Make a meaningful difference by helping millions of students and learners around the world engage more effectively with education. A collaborative, international team

- Join a team of 80+ Wooclapers who value trust, curiosity, mutual support, and teamwork across borders. Flexible work arrangements

- Enjoy a flexible schedule and remote-friendly work. Tangible perks 100% covered health insurance for you and your kids ( Alan ) Learning budget: €150/year on top of trainings Monthly remote work allowance for all employees ☎️ 30’ call with Marion, our recruiter ☎️ 30’ call with Lucie, our Head of People 90’ Business Case with Baudouin, our CEO, Adeline, Head of CX and Bérangère, Head of Sales.

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