IT SUPPORT TECHNICIAN M/F

Overview MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS

Mobility is one of the keys to development on the Continent. We must constantly fi nd the most efficient mobility solutions for the greatest number of people. Wherever we operate, we need to move from selling vehicles to providing mobility solutions for everyone.

Our Offer includes the complete automotive offering, including two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts.

Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.

We are looking for an IT SUPPORT TECHNICIAN M/F based :South Africa

Grade 12/ equivalent.

A+ and N+ Certification.

Good verbal and written communication and literacy skills in English and Afrikaans.

Clean criminal record.

Ability to carry out verbal and written instructions.

A valid, unendorsed driver's license with the appropriate vehicle codes.

Beneficial Requirements

Experience working as an IT Support Technician or similar role.

1-year Active Directory, Microsoft Windows 10 and Microsoft Office experience.

Solid understanding of computer systems, networks, and IT security principles.

Proficiency in diagnosing and troubleshooting hardware, software, and network issues.

Experience with Windows, as well as common business applications.

Profil request: Key duties and responsibilities:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Install, configure, and troubleshoot computer hardware, operating systems, applications, and network devices.

Diagnose and resolve technical issues, either remotely or on-site, ensuring minimal disruption to operations.

Set up and maintain computer systems, including hardware, software, and network infrastructure.

Perform regular system upgrades and patches to ensure optimal performance and security.

Maintain accurate records of IT assets, including inventory and equipment configurations.

Collaborate with other IT team members to develop and implement solutions for complex technical issues.

Provide training and guidance to end-users on the use of IT systems, software, and applications.

Stay up to date with emerging technologies and industry trends to ensure the continuous improvement of IT services.

Any ad hoc admin/ other responsibilities as and when required.

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