Sales Operations Manager (Fixed Term Contract), EMEA Sales Operations

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Within the AWS WW Commercial Sales (WWCS) organization, the Sales Strategy and Operations team is responsible for supporting Leadership, Sales, and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver “run the business” (RTB) operational cadences, build new mechanisms to support organizational growth and scale, and drive organizational initiatives.

AWS is looking for a Sales Operations Manager to join their Global Sales Strategy & Operations team in Europe North. This role combines hands‑on analytics with operational excellence, where you'll use data analysis and modeling to support Sales Leaders and their teams. You'll play a key role in maintaining business health and driving data‑informed decisions across the region. This role combines technical expertise with business acumen to analyze complex datasets from multiple sources. You'll be instrumental in delivering monthly reports and conducting specialized business analyses that directly impact our decision‑making processes.

What You'll Bring

Strong technical skills in data extraction and modelling

Exceptional organisational abilities

Self‑motivation and adaptability to work in an ambiguous, fast‑paced environment

Experience handling large datasets

Ability to support multiple sales teams simultaneously

Success in This Role Means

Collaborating effectively with sales teams, operations teams and internal users

Developing and implementing new reporting solutions

Creating accurate, impactful reports

Communicating complex data insights to both technical and non‑technical audiences

Supporting Europe North Sales teams with territory analysis and operational activities

Key Job Responsibilities

Data Analysis & Insights

Conduct comprehensive analysis of diverse datasets to uncover meaningful business insights

Design and deliver both regular and on‑demand business analytics to meet stakeholder requirements

Strategic Planning & Reporting

Maintain monthly health of the business models

Create and manage various financial modelling projects

Extract and analyse data using Excel and other data management platforms

Metrics & Performance Management

Monitor and evaluate existing performance metrics

Identify opportunities for new metrics development

Transform complex data into actionable recommendations

Business Intelligence

Deliver strategic insights to guide business decisions

Provide data‑driven recommendations through detailed analysis

Create customised reports to address specific business needs

Basic Qualifications

Bachelor’s degree or equivalent

Experience using Microsoft Excel to manipulate and analyse data

Experience developing and implementing systems/tools utilised for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

Experience using Salesforce (or other CRM tool) or BI tools

Experience presenting to senior leadership

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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