Senior Account Manager - Merchants – France and Benelux – Paris

Overview Senior Account Manager - Merchants – France and Benelux – Paris

Payments, Acquiring, Merchant recruitment, Merchant relations

Our client is a global card scheme seeking an experienced Senior Account Manager with a track record of working with Merchants and/ or Payment schemes.

You will be supporting the company’s Merchant Network strategy by promoting card acceptance, recruiting high value merchants, managing key merchant accounts and ensuring operational enablement in France and the Benelux markets.

You will liaise with merchants, acquirers, payment institutions, terminal vendors and third-party companies to build and maintain strong relationships with them.

Responsibilities

Establish and maintain partnership relationships with key merchants’ accounts directly and relevant Licensees to drive acceptance activity

Manage the operational activities and relationships of the merchant recruitment team, e.g. merchant recruitment, terminal issues resolution etc

Build and maintain relationships with partners including terminal vendors, PSPs and other systems-related partnerships

Liaise with London Headquarters to develop specific campaigns and promotions

Support marketing partnerships with companies in France and Benelux markets utilizing their distribution channels to increase brand visibility

Understand the acquiring market structure and the main players in each area

Recruit merchants for card acceptance and manage key merchant accounts

Prepare and submit reports on merchants’ operations activities and results to management

Coordinate with the Head of Acquiring Sales for merchant deployment activities and recruitment of Acquirers

Provide induction training and on-going support to team members

Provide administrative support to the business to ensure efficient and effective operation of the merchants’ operations and marketing function

Travel within France, Benelux and London when required

Comply with policies and procedures

Skills, Knowledge and Experience

Experience in payment card Industry or financial services

Demonstrable passion for sales and business development

Excellent interpersonal skills

Good presentation skills, able to communicate clearly at all levels

Commercial awareness

Demonstrable creative and innovative ability

Ability to make compelling presentations

Ability to influence and sell ideas to diverse groups, in particular Tier 1 merchants

Proactive, sense of urgency and reliable

Able to work alone and within a team

Minimum 5 years’ experience in sales and/or marketing

Experience in team supervision

Fluency in English and French

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