Hybrid CX Ops Lead (SaaS) – Retention & Growth

A leading fleet tech company in Paris is seeking a Senior CX Operations Manager to optimize customer success workflows and enhance retention strategies. The role demands extensive experience in Customer Success Operations within the SaaS sector, strong analytical abilities, and a deep understanding of CX technology. Candidates should possess excellent communication skills in both French and English. The position offers meal vouchers, transportation reimbursement, health insurance, and up to two days of remote work per week. #J-18808-Ljbffr