Commercial Operations Manager - France

embecta is a global diabetes care company that is leveraging its 100-year legacy in insulin delivery to empower people with diabetes to live their best life through innovative solutions, partnerships and the passion of more than 2,000 employees around the globe. For more information, visitembecta.comor follow our social channels onLinkedIn,Facebook,InstagramandX.

Why join us? A career at embecta means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our employees can fulfill their life’s purpose through the work that they do every day. You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth‑centered, and rewarding culture. Our Total Rewards program – which includes competitive pay, benefits, continuous learning, recognition, career growth and life balance components – is designed to support the varying needs of our diverse and global employees.

As Commercial Operations Manager for France, you will drive commercial excellence across the market and play a key role in shaping the Diabetes Care EMEA strategy. Leveraging internal and external data, you’ll deliver actionable insights that inform decision‑making and fuel growth.

You will lead the business analytics function, overseeing end‑to‑end sales operations support for the French commercial teams—including forecasting, reporting, budgeting, demand planning, KPI tracking, and market intelligence. You’ll also enhance sales and marketing effectiveness by optimizing processes and ensuring the successful adoption of key tools such as HealthCloud and Pitcher.

As a member of the EMEA North Leadership Team, you will work in close partnership with Country General Managers and Country Business Leaders across the cluster.

Responsibilities

Responsibility to drive and build the strategy on how to support the Commercial Leaders within the cluster to lead their regions to success by providing insights into data trends, KPIs in alignment with business needs and guidance and support on planning Sales revenues and targets

Responsible for implementing streamlined and consistent processes and analytics across the cluster

Create presentations using data and graphs supporting the story line

Create business cases for new business opportunities, and support the Country General Managers in strategy development and business opportunity identification

Build networks within the Commercial Excellence team in EMEA, International and Global

Develop, analyze and report key performance indicators in HealthCloud and Marketing Cloud

Define local and regional Sales Force Effectiveness Programs together with the CGM/CBL to optimize the impact of our sales teams and to increase our SoC

Develop and grow the regional business analyst team to be able the CGM/CBL with customer and market analysis, forecasting, productivity analysis, and KPI review

Develop, analyze and report key performance indicators of pan-European customer and contribute to the implementation of the strategy

Defining and rolling out a consistent process and plan on the Sales Incentive Plan for the Commercial team across the cluster

Oversee the local demand forecasting and planning process

Oversee the monthly Insight Health data analysis for Share of Category and Market development

Oversee local Sales Incentive Plan calculations and tracking

Support the Marketing team to assess impact of campaigns and materials

Deliverables include business planning (AOP, LRP), KPI development and measurement, commercial dashboard monthly reviews, customer demand generation modeling and forecasting (LBE and on a Top customer level)

Experience & Education

Strong academic record with a Master 'degree in a relevant field such as economics, natural science, mathematics or any other analytical studies. Additional qualifications in Health Care will be of advantage.

At least 5+ years working experience in similar positions in either the MedTech or Pharma industry & Diabetes Market knowledge is highly appreciated.

Having worked as a Sales Representative or Sales Manager is desirable. Experience in working with SalesForce.Com and IMS / Insight Health Data is a must have.

Business fluent in English (written and spoken); French is highly desirable, and additional languages are an advantage.

Ability to coach and develop the responsible team members to self dependently drive their respective regions as Business Analysts

Very strong analytical skills paired with excellent presentation and communication skills to translate data into action

Personal accountability for business results & customer focus

Think and act beyond current role with support of overall goals

Entrepreneurship and business acumen; showing a winning attitude and commitment

Challenges status quo, is open to new ideas to improve and provide future opportunities

Builds effective relationships to drive superior results by motivating & influencing others

Ability to manage multiple projects at a time while being able to prioritize and work according.

Coaching and Training ability is highly desirable

Enthusiastic team player with energy, drive and determination

Contributes to the development of advocacy strategies where relevant.

Good communicator - in person and in writing – honest and with integrity

Self-starter with a sense of humor and the ability to thrive in a fast moving and sometimes stressful environment.

Willingness to travel

embecta is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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