UX Designer

As a UX Designer, you will join an agile team working on one or more projects (depending on the timeframe).

Your contacts will include Product Owners, integrators, developers, representatives from three business units (mail, finance, and telecom), and other UI/UX Designers.

Responsibilities

Identify customer needs through interviews, surveys, etc.

Conduct analysis to understand user behaviors, expectations, and experiences

Define customer journeys and personas

Create desktop and mobile prototypes/wiframes

Analyze and challenge existing projects. Identify opportunities for improvement

Lead or actively participate in design workshops and discussions with developers, Product Owners, and business units (understand technical constraints and business needs, explore problems, and define solutions together)

Analyze user journeys using Contentsquare and Piwik PRO (heatmaps, funnels, clickable areas, etc.)

Ensure the digital accessibility of interfaces according to WCAG 2.1 / RGAA 4.1 standards.

Your profile

You have already worked on website and mobile application projects using Agile methodologies.

You are organized, curious, and you grasp the product's objectives to create wireframes and prototypes.

Your experience and ongoing research have given you a solid understanding of current UX/UI concepts and best practices.

You can present and explain your work to the team and stakeholders during reviews.

You are open to constructive criticism from clients and colleagues.

Proficiency in Figma (using the design system, creating new components).

Proficiency in Contentsquare (behavioral analysis, session replay, zoning, A/B testing).

Knowledge of Piwik PRO (analytics, tag management).

Good understanding of UX research, design thinking, and UI. Design

In-depth knowledge of digital accessibility standards: RGAA and RAWEB

You have already:

conducted benchmarks

prepared, carried out, and analyzed user tests

facilitated workshops (card sorting, etc.)

performed user research, customer journey mapping, and navigation data analysis

created wireframing and prototypes (using Figma)

measured customer experience (NPS, CES, and CSAT)

#J-18808-Ljbffr