Electrotechnician expert in Labelling for Water and Soft Beverages Bottling & Packaging Divisio[...]

As an Expert Electrotechnician in the Customer Service department, specializing in labelling for Omnia Technologies France, you will be responsible for the repair and maintenance of the Group's equipment. As a promoter of the company's products, you will be responsible for the installation, diagnostics, and preventive and corrective maintenance of machines and various equipment. You possess excellent problem-solving skills, strong communication skills, and a customer service orientation.

Your mission:

Diagnose and resolve technical problems encountered by customers, both independently and as part of a team, and propose technical solutions.

Provide preventive and corrective maintenance, as well as training on machine operation during installations.

Proactively anticipate and propose solutions to meet future customer needs.

Systematically complete service reports in logbooks and/or on PCs/tablets.

Share your experience and field feedback with all customer service representatives to ensure continuous improvement in your role.

Guarantee the conformity of completed work, in terms of quality and deadlines, as well as the proper care of equipment.

Apply safety rules such as wearing PPE and adhering to prevention plans at customer sites.

Verify parts before each service call and participate collaboratively in the maintenance and organization of the premises, particularly the workshop.

Managing the stock of materials for its vehicle according to company rules.

Responsible for communicating with the technical coordinator to update or modify the procedures for each machine.

Proficient in computer tools and knowledge of automation – it is sometimes necessary to load or modify a program with the support of specialized automation engineer.

Your profile:

Minimum of a two-year post-secondary degree in electrical engineering.

Minimum intermediate level of English.

Strong knowledge in the following areas of expertise: mechanics, pneumatics, electricity, and automation are priorities, hydraulic knowledge is a plus.

Strong knowledge in the following areas of expertise: mechanics, pneumatics, hydraulics, electricity, and automation are preferred.

Experience with high-speed labelling machines in a similar sector is required.

Experience with bottling machines such as depalletizers, washers, fillers, cappers, capping machines, and palletizers is a significant asset.

Aptitude for sales and service provision.

Excellent interpersonal and sales skills.

Analytical skills, strong organizational and time management abilities.

Additional information:

Executive status with a fixed number of working days per year.

Fully covered company health insurance.

Supplementary pension plan.

Company mobile phone, laptop, vehicle, and tools provided.

Opportunities for advancement within the group.

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