Description du Poste
Senior Account Manager Europe
Trustpair stops vendor fraud before it happens. We’re the automated vendor validation platform protecting 400+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks.
As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial crime with cutting‑edge technology. Our core product focuses on secure, reliable vendor account validation to wipe out fraud and boost efficiency. Internally, teams use AI tools to automate repetitive tasks and unlock strategic insights.
With offices in New York, Paris, London, and Milan, we are a diverse team united by a bias for action. We ship fast, learn from experiments, and tackle problems that matter: protecting billions in payments for companies worldwide. If you want to see your work make an immediate impact in financial security, Trustpair is built for you.
About the role
We are hiring a
Senior Account Manager
to join our growing sales organization. This key role directly impacts growth, expansion, and client satisfaction. As an Account Manager, you will drive and grow a high‑value portfolio of strategic clients in Europe (mainly CFOs and Finance departments of large enterprises), by increasing revenue, managing upsells, ensuring retention, and deeply embedding Trustpair’s solution within their organization.
This is a hybrid position with weekly presence required in our Paris office.
Package details:
OTE circa €150k, depending on profile & experience.
What you’ll do
Strategic Account Management
Build and execute long‑term account strategies to maximize client lifetime value.
Conduct structured account mapping (organization, power structures, stakeholders).
Apply the MEDDIC/MEDDPICC methodology to structure deals and uncover opportunities.
Identify and activate upsell levers and expansion potential (subsidiaries, business units, regions).
Client Relationship & Engagement
Develop trust‑based relationships with executive sponsors and end‑users.
Lead regular business reviews and steering committees.
Act as the client’s internal advocate to drive product adoption and maximize impact.
Commercial Growth
Identify future client needs and negotiate Master Framework Agreements and enterprise‑level contracts.
Work closely with internal teams (CSM, Sales, Product) to promote growth and retention.
Own and drive Net Revenue Retention (NRR) for your portfolio.
Performance Monitoring & Reporting
Monitor portfolio KPIs: usage, churn, satisfaction, upsell pipeline.
Maintain up‑to‑date CRM records (HubSpot, Planhat, etc.) with accuracy and precision.
What’s in it for you
At Trustpair, we see AI as a tool to save time, sharpen focus, and boost impact. Whether you’re already hands‑on with AI or eager to learn, you’ll join an organization that provides continuous learning opportunities and encourages experimentation.
Trustpair is in scaling phase with career opportunities in France and internationally.
Flexible remote policy.
Inclusive environment with cultural diversity and parity.
Trustpair provides full commercial enablement:
Access to C‑level stakeholders, cross‑functional support from Marketing, Product, and Customer Success, a mature and high‑quality client base, and an established methodology for selling to enterprise finance departments.
Must‑Haves
Minimum 5 years of experience in Account Management, including significant exposure to B2B SaaS and complex sales cycles.
Proven success managing strategic or enterprise accounts.
Strong ability to sell value‑based solutions and understand the financial priorities of clients.
Strong autonomy and ownership over accounts.
Experience negotiating complex contracts at group or global level.
Exceptional communication skills: clear, structured, and impactful.
Familiarity with sales frameworks like MEDDIC, Challenger Sale, or SPIN Selling.
Fluent in English.
Genuine curiosity about AI technologies and eagerness to learn how they can drive significant impact.
Recruitment Process
First call with Aicha, Talent Acquisition Manager (30 mins).
Experience interview with Thomas, Head of Sales (1 h).
Live case study on site (1 h 30).
Coffee fit with two members of our team (30 min).
Cofounder interview with Alex, Cofounder & MD (45 min).
Equal Opportunity Statement
Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression, or any other legally protected category.
Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from the Schengen/EU zone. Verification of employment eligibility will be required as a condition of hire.
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