Analityk Analityk Business Data Analyst (Remote)

At ING we are looking for Business Data Analyst

We are looking for a talented and enthusiastic

Business Data Analyst

to join our

Data Analyst team

of

Customer Interactions and Monetization Tribe.

Our mission is to

enhance business performance through descriptive analytics and business diagnosis

, providing insights and recommendations

that facilitate

better decision-making and lead to improved commercial outcomes.

We seek a

dynamic and proactive

individual who can engage with business areas, comprehend their needs, understand their services and products, and navigate the data ecosystem to produce

precise and meaningful data-driven analyses

.

We value

a strong and honest team spirit,

fostering an excellent and collaborative environment with business stakeholders and your fellow Data Analysts. This contributes to a robust and highly skilled data analyst community.

As a

Business Data Analyst

, you will:

Engage proactively with business areas

to understand their business goals, financial services and products,

to generate accurate data-driven business analyses and recommendations. Analyze product trends

to increase sales conversion, reduce product attrition, improve digital funnels, and support commercial campaigns. This involves identifying key performance indicators, monitoring product performance, and suggesting actionable insights to optimize sales strategies and customer experience. Conduct customer analyses

to determine customer lifetime value, customer segmentation, and forecast customer development. This includes using analytical techniques to identify patterns and trends in customer data, enabling the business to tailor its marketing and retention strategies effectively. Support and advise the business on reporting needs

and other analytical requirements. This entails collaborating with stakeholders to define reporting metrics, coordinate the development of comprehensive dashboards to ensure data-driven business monitoring and decision-making.

Furthermore, you will collaborate closely with your Data Analyst teammates to

foster a robust and highly skilled data analyst community

. These are some of the qualities that we value the most for this role. Able to recognize key information, identify business opportunities, establish connections and apply analytics for decision-making. Data driven and customer-focused

, always striving to understand and meet the needs of the business and its clients. Bachelor’s degree in mathematics, statistics, computer science, economics, or other degree with strong analytical content. Full proficiency in Excel, SAS and SQL At least 5 years of experience in a comparable role, transforming data to extract key business insights. Fluent English will be appreciated.

Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Health insurance. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids…

It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably.

360º care of the employee (physical, mental, social connection & purpose). Employee Networks: Rainbow Lions (LGBTQI+) & Leonas.

A

fully online bank

where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with

agile methodologies

.

And although we are based in Spain, we

are lucky to work in an international bank with presence in more than 40 countries.

We are proud to have a diverse team and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society.

And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey.