Descripción del Puesto
Who We Are
Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way.
Our culture is built on four key principles: an unwavering passion for what we do, putting customer success first, working as a united and collaborative team, and approaching challenges with an entrepreneurial and results-driven mindset.
The Role
We are seeking an
experienced AI Developer
to lead the design, development, and implementation of AI-driven systems at Spoki. In this role, you will be at the cutting edge of innovation, creating intelligent solutions that harness WhatsApp as the main channel for
hyper-personalized communications, sentiment analysis, conversational flows, and automated decision-making
.
If you’re ready to push technological boundaries, build impactful AI solutions, and transform the way businesses engage with their customers,
Spoki is the place for you
.
Key Responsibilities
Adopt & Develop AI Solutions
Evaluate and implement the most suitable AI platforms and tools to support Conversational Commerce needs, prioritizing
cost-effectiveness, scalability, and fast deployment
.
AI Agents & Intent Recognition
Build and deploy advanced AI-driven agents to accurately detect user intent, manage conversational flows, and deliver personalized responses across
text, audio, and image
.
Sentiment Analysis & Dynamic Flows
Combine real-time sentiment analysis with adaptive flows to personalize interactions, increasing
customer satisfaction and conversion rates
.
Conversational Commerce (cCommerce)
Turn WhatsApp into a powerful
commerce channel
by integrating product recommendations, payments, and streamlined customer journeys.
Collaboration & Integrations
Work closely with product, design, and development teams to ensure AI systems integrate seamlessly with
existing APIs and platforms
.
Innovation Leadership
Stay ahead of industry trends, drive the
AI strategy
, and champion a lean, experimentation-driven approach, fostering a
culture of innovation and continuous learning
.
Scalability & Security
Ensure AI systems are
secure (EU regulations), efficient, and scalable
, capable of managing high traffic volumes while remaining cost-optimized.
Startup Mentality
Proactive, lean, and passionate about emerging technologies.
Required Qualifications
4+ years of experience in AI software development, with a strong record of delivering impactful solutions.
Databases:
Strong knowledge of
SQL
and
NoSQL
databases (e.g., PostgreSQL, Firestore, DynamoDB, …)
Expertise in
Vector Databases
(e.g., Milvus, FAISS)
Programming Languages:
Proficient in
Python,
Golang (nice-to-have)
AI & LLM
:
Prompt Engineering
(instruction tuning, chain-of-thought design, multi-shot prompts)
Fine-Tuning Techniques
(LoRA, full model fine-tuning)
(nice-to-have)
Retrieval-Augmented Generation (RAG)
architecture design
Experience with
embeddings
,
vector search
, and
knowledge retrieval systems
Real-time sentiment analysis
and automated flow adaptation
Architecture & System Design:
Event-Driven and Distributed Systems
Microservices and Scalable Architectures
Asynchronous Processing and Real-Time Data Handling
Frameworks & Tools:
AI & LLM Frameworks:
MCP, LangChain, LangGraph, Agent tracing frameworks
Web Frameworks:
FastAPI, Django
ORM & Testing:
SQLAlchemy, Pytest
Cloud & Storage:
AWS, GCP, S3
Task Queues & Event-Driven Systems:
Celery, Dramatiq, AWS SQS, Redis (for caching and as a message broker)
Other Tools:
OpenAI APIs, transcription services, image data extraction
What We Offer
Be the
lead AI innovator
in a company set for global growth.
Competence salary range (45k-68k)
Work with an international, passionate, supportive, young and talented team dedicated to excellence.
Gear up with the latest Apple MacBook Pro.
Meal vouchers to fuel your day.
Permanent and full-time contract.
Regular team-building events and celebrations.
Access to cutting-edge technologies and resources to stay at the forefront of data engineering and analytics.