Clinical Support Specialist

Clinical Support Specialist

Location:

Home-based – Europe (Germany, Italy, Spain)

Salary:

35-60k Euros

Industry:

Cardiovascular Interventional Devices

Work Type:

Remote / Field-Based

Company Overview Our client is a rapidly expanding innovator in the field of

cardiovascular interventional devices

, with a core focus on cutting-edge

Intravascular Lithotripsy (IVL)

technologies. Renowned for its strong clinical outcomes and physician engagement, the company supports physicians and medical teams across Europe with advanced solutions in complex vascular interventions.

Key Requirements Diploma or degree

in

Biomedical Engineering, Nursing, Life Sciences

, or a related field. Minimum 2 years' clinical support experience

in

interventional cardiology, radiology, vascular surgery

, or

cath lab environments

; or at least

1 year in medical device case support or clinical research

. Familiarity with

coronary or peripheral intervention devices

, such as

IVL, atherectomy, PTA/PTCA, or imaging catheters

. Technically proficient in

console setup, catheter preparation

, and

procedural imaging workflows

. Strong communication and interpersonal skills, with the ability to

guide and educate medical professionals

. Willingness to

travel frequently

and provide

on-call support

when needed. Fluent in English; additional European languages are advantageous.

Role & Responsibilities Clinical Support & Training Provide

real-time, in-person clinical support

during IVL procedures, ensuring effective and safe system usage. Guide clinicians on

device preparation, imaging

, and

delivery techniques

. Deliver

structured training programmes

to physicians, nurses, cath lab teams, and field staff. Offer

remote clinical support

via scheduled and on-call video/phone conferences. Train and certify distributors both

on-site and online

, covering procedural competency, troubleshooting, and product knowledge. Maintain

flexibility for urgent case coverage

, including last-minute calls or regional travel. Clinical Education & Therapy Development Lead

technical presentations and product workshops

at hospitals, clinical symposia, and distributor meetings. Develop strong partnerships with

interventional cardiologists and cath lab personnel

to encourage adoption and continued usage. Support the execution of

local registries and observational studies

, including IRB coordination and data collection. Collaborate with

Key Opinion Leaders (KOLs)

to facilitate protocol development, clinical feedback, and publications. Clinical Research & Feedback Collection Present and support materials such as

study protocols, IFUs, CRFs

, and clinical trial guidelines. Assist with

post-market follow-ups

and

monitoring of clinical data integrity

. Serve as a liaison between clinical users and internal

Marketing

or

R&D teams

, relaying real-world feedback and suggestions. Help document

case studies

, product performance insights, and

adverse event reports

. Operational Duties & Reporting Maintain accurate documentation of

site visits, training sessions

, and

clinical support events

using CRM tools. Complete

expense reports, training logs

, and

clinical records

in a timely manner. Provide support to

strategic accounts

across wider European regions when required.

Benefits & Compensation Annual salary:

CN¥300,000 – CN¥500,000 Employment type:

Full-time, home-based Work pattern:

12-monthly salary, with

travel and expenses reimbursed Opportunity to join a high-impact medical technology company shaping the future of

vascular therapy

.