Technology Innovation Specialist

Customer Success Specialist Hospitality | Customer Succes | Key Accounts

com is the leading software company in check-in automation, covering the entire guest journey from booking confirmation to check-out. We help hospitality businesses automate operations, improve guest experience, and stay compliant through innovative technology. As we continue scaling across Europe, we are expanding our commercial team with high-impact senior sales profiles.

We are seeking for a proactive and driven Customer Success Manager to join our team. The ideal candidate will be capable of managing and enhancing client relationships, mainly with mid-market accounts and skilled in driving customer satisfaction and upselling within those relationships.

3-5 years of professional experience in Account Management/Customer Success ~ Experience proactively upselling additional services and products to existing clients. ~ Strong analytical skills with the ability to derive insights from customer data to inform upsell opportunities. ~ English C1+, Spanish and/or Italian, portuguese as native language

A competitive salary and a commission structure that rewards performance. Opportunities for professional growth and development in customer success and account management. The flexibility of a 100% remote job, empowering you to work from anywhere