Business Travel Consultant with French

Are you an experienced

Business Travel Consultant

passionate about delivering exceptional service to VIP and executive clients? Do you thrive in complex, high-touch environments where attention to detail and problem-solving really matter? Are you fluent in

French

and English

and looking to join an international company with real impact? Then this

Business Travel Consultant – Executive Care

role could be your next career move!

Our client is a fast-growing, global company in the corporate travel and expense management space, working with high-value clients across multiple markets. You will join a newly created, specialized team dedicated to providing premium, end-to-end travel support for executive and VIP travelers.

Key languages Full professional level of

French Full professional level of

English

Main responsibilities Act as the

primary travel advisor

for executive and VIP clients, ensuring a premium service experience at every stage Coordinate and manage

end-to-end corporate travel arrangements , including air, rail, accommodation, and ground transport Anticipate and respond effectively to

urgent requests, last-minute changes, and travel disruptions Handle complex cases and escalations with professionalism, discretion, and efficiency Build strong relationships with internal stakeholders across Commercial, Operations, and Account teams Ensure all bookings, changes, and communications are accurately documented in internal systems Contribute to service quality improvements by sharing feedback, best practices, and operational insights Use performance data and customer feedback to continuously enhance the client experience

Core skills/experience Solid background in

business travel management

or a similar customer-facing travel role Previous exposure to

executive-level or high-touch clients

in demanding service environments Strong understanding of airline ticketing, fare structures, reissues, refunds, and disruption handling Confident decision-maker with the ability to stay calm and effective under pressure Highly organised, with strong attention to detail and the ability to manage multiple cases simultaneously Proactive mindset with a customer-first approach and strong ownership of tasks Experience in premium service, contact center, or corporate travel environments is an advantage

What's on offer Permanent, full-time contract Hybrid work model (3 days per week in the office) Private health insurance Life insurance

coverage 12 therapy or coaching sessions

for you and your loved ones Flexible compensation plan

to suit your needs 17 weeks of parental leave

in the first year 16 paid hours of volunteer work

per year 20 days per year

to work from anywhere Language classes : English, Catalan, and Spanish 4-week sabbatical

after 5 years with the company

Our recruitment process? Step 1:

Interview with our Recruiter Step 2:

Interview with Team lead plus GDS assessment (on-site) Step 4:

Interview with Operations Manager and Director