Customer Support & Technical After Sales Specialist (IT/EN)

Megamo is an international bicycle brand in full expansion, and we are looking for a

Customer Support & Technical After Sales Specialist

to support our Italian and English-speaking markets and distributors.

This is a strategic role that combines

customer service, technical after-sales support and operational coordination

. If you are passionate about cycling, have strong technical skills, and enjoy helping customers and international partners, we want to hear from you!

Responsibilities:

• Provide support to customers, distributors, and sales representatives in

Italian and English

. • Resolve after-sales incidents efficiently and professionally. • Offer technical support related to mechanics, warranties, spare parts and product setups. • Maintain and update technical documentation and spare parts databases. • Coordinate with the international sales team on operations, orders, deliveries and commercial needs. • Manage orders, stock availability, inquiries and day-to-day support for the Italian and international markets. • Participate in training sessions for technical and commercial teams in different markets.

Profile Requirements:

• Previous experience in customer service and after-sales support. • Strong technical knowledge of bicycles (MTB, road, gravel, e-bikes). •

Fluent Italian + English

(Spanish and other languages will be valued). • Communicative, proactive, problem-solving and results-oriented mindset. • Strong organizational skills, attention to detail and continuous improvement mentality. • Experience using B2B platforms and digital tools. • Residence in

Girona or nearby areas

(100% on-site position).

What we offer:

• A key position within a fast-growing international brand. • A young, dynamic and cycling-passionate work environment. • Participation in strategic projects, product launches and global expansion. • Real opportunities for professional development. • Competitive conditions and long-term stability. • Immediate incorporation.

Ready to join a brand in full international expansion?

Send us your CV and become part of the Megamo universe!