Service Operations Engineer

At ING Hubs Spain we are looking for a CyberRecovery Operations Engineer

We are looking for a talented and enthusiastic

CyberRecovery Operations Engineer.

The CR Service Operations Engineer is responsible for maintaining and operating secure, regulated, and air-gapped infrastructure environments. This role focuses on automation, observability, and operational excellence across backup, monitoring, and network security domains. The engineer collaborates with cross-functional teams to ensure service continuity, infrastructure integrity, and compliance with internal standards.

These are some of the qualities that we value the most for this role. Proven experience in Linux and Windows system administration Strong proficiency in automation using Ansible and Python, including playbook development and integration with operational workflows Solid understanding of observability and monitoring, with hands-on experience in Prometheus, Grafana, and OpenTelemetry Ability to consume and integrate REST APIs for orchestration, data extraction, and automation Familiarity with network security operations, including configuration and troubleshooting of Palo Alto firewalls Fluent in English, with strong documentation and remote collaboration skills

Experience coordinating hardware lifecycle events (installation, upgrades, decommissioning) Exposure to storage systems (block, object, or database-level) and backup workflows Knowledge of Oracle Exadata and Zero Data Loss Recovery Appliance (ZDLRA) platforms, especially in relation to backup and recovery operations Experience operating in air-gapped or highly regulated environments, including patching, configuration, and recovery exercises Experience with Ansible AWX Agile mindset and experience working in cross-functional teams

In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!

Health insurance. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids…

It doesn't matter where you live, we’ll help you get to the office.

ING is launching

the new member of ING Hubs in Spain

, an integral part of ING in charge of designing and delivering important technological and operational solutions to make banking frictionless for our customers. ING Hubs play a key role in our ‘Growing the difference’ strategy to become the best European bank. This will be our sixth global hub, joining a network of over 13,000 professionals in the Philippines, Poland, Romania, Slovakia, Türkiye and Spain.

We’re not just a bank—we’re a tech company that happens to do banking. Our new hub will be a center of excellence for scalable, fast, and secure technology. We have global impact:

We are agile:

ING was the first bank to adopt agile at scale. Sustainability at the heart of what we do:

We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact.