Jira Administrator

About us For more than 20 years, our global network of passionate technologists and pioneering craftspeople has delivered cutting-edge technology and game-changing consulting to companies on the brink of AI driven digital transformation. Since 2001, we have grown into a full service digital consulting company with 5500+ professionals working on a worldwide ambition. Driven by the desire to make a difference, we keep innovating. Fuelling the growth of our company with our knowledge worker culture. When teaming up with Xebia, expect in-depth expertise based on an authentic, value-led, and high quality way of working that inspires all we do. At Xebia, we put ‘People First’—committed to attracting diverse talent and fostering an inclusive, respectful workplace where everyone is valued for their contributions. We welcome all individuals and evaluate solely on the quality of their work and teamwork.

Responsibilities: - Administer, maintain, and optimize the Atlassian ecosystem including Jira Software, Jira Service Management, and Confluence. - Design and configure Jira workflows, schemes, and integrations. - Create and manage Jira projects, dashboards, filters, and queries. - Collaborate with engineering and program management partners. - Evaluate, install, and manage Atlassian Marketplace apps. - Own user management, permissions, and governance. - Lead system upgrades, migrations, and consolidation projects. - Document systems, configurations, and operational processes. - Setup automations to help team’s do their work more efficiently.

Qualifications & Skills: - Experience administering Jira and the broader Atlassian stack. - Understanding of Jira APIs, automation, and integrations. - Strong knowledge of agile methodologies. - Troubleshooting experience with system performance, workflows, and plugins. - Excellent communication and stakeholder-management skills. - Experience configuring Jira automations with, but not limited to, Github, GCP, CI/CD.

Preferred Qualifications & Skills: - Experience building advanced dashboards and reports. - Knowledge of cloud and web technologies. - Curious, collaborative, and detail-oriented mindset.