Sales Service Agent

Novogene is a leading global provider of genomic services and solutions. Leveraging the latest next-generation sequencing (NGS), bioinformatics expertise, and the largest sequencing capacity in the world, Novogene provides unsurpassed data quality and fast turnaround time to all our customers.

We are seeking a proactive and results-driven

Inside Sales Representative (NGS background) to expand our business across the Southern Europe. The ideal candidate will be responsible for identifying and prospecting new clients within biotech, biopharma, and pharmaceutical industries, utilising data mining techniques and market research. Location:

Remote working (Spain)

Proactively identify and engage potential customers through online research, databases, and industry websites. Utilize Excel and other data analysis tools to compare datasets, track prospects, and refine lead lists. Collaborate with the sales and marketing teams to execute targeted outreach campaigns. Maintain accurate records of client interactions and progress using CRM tools. Provide operational support to Account Managers, including preparing quotations, coordinating administrative tasks, and assisting with follow-up actions to ensure smooth project execution.

Experience in

data mining

from websites and databases to identify potential clients. Outstanding listening, verbal and written English communication skills. Native or business level Spanish speaking is preferred; Italian proficiency is a plus. Proficiency in

Microsoft Excel

, including data comparison and analysis. Self-motivated

, driven, and able to work independently in a

remote

setting. Previous sales or customer-facing experience in life sciences is a plus but not mandatory.

Novogene is committed to ensure all qualified applicants will receive consideration for employment without regard to race colour, religion or belief, sex, sexual orientation, gender identity, national origin, disability, or any other legally-protected characteristics.