Head of Business Operations - B2B Events

European Blockchain Convention and its satellite events have been bringing together institutions, founders, investors, and policymakers from the ecosystem since 2018.

We are looking for a Head of Business Operations with a strong systems-driven mindset and the ability to build operational structure that enables scale, clarity, and performance across the company.

This is a key, high-impact role focused on designing and implementing the internal architecture of the business — from processes and reporting to cross-team coordination and operational discipline — ensuring the company runs efficiently as it grows internationally.

Key responsibilities:

Design, document, and optimize core company processes (SOPs) to improve clarity, efficiency, and accountability Own and maintain the company-wide KPI dashboard, ensuring accurate reporting and full performance visibility. Run and structure the weekly leadership meeting, aligning priorities and execution across teams. Monitor department budgets and operational spending, ensuring discipline and predictability. Build forecasting and reporting systems to reduce surprises and improve decision-making. Define and implement clear RACI frameworks and decision-making processes. Standardize hiring workflows, onboarding, and internal performance tracking. Oversee internal tools, systems, and documentation to ensure operational scalability. Identify bottlenecks and proactively implement structural improvements. Support execution of strategic initiatives, including international expansion projects. Support monthly financial reporting and P&L preparation Build cash flow visibility and short-term forecasting tools to improve financial control. Collaborate closely with Founders, CCO, and Event Director to translate strategy into structured execution.

What We’re Looking For:

BSc in Business, Engineering, Finance, Management or related field. 6+ years experience in operations, business management, consulting, or fast-growing environments. Strong systems thinker with the ability to translate strategy into structured execution. Financially literate and comfortable working with budgets, KPIs, and forecasting. Highly organized, detail-oriented, and process-driven. Strong communication and cross-team coordination skills. Calm under pressure and comfortable enforcing structure and accountability. Hands-on, autonomous profile with high ownership mentality. Comfortable working in a fast-paced, high-growth environment.

This Role Is Not For You If You:

You prefer strategy discussions without execution ownership. You avoid enforcing discipline or holding others accountable. You need constant direction instead of proactively identifying improvements. You are uncomfortable working with numbers, reporting, or performance metrics. You prefer unstructured environments over building scalable systems.

What we offer

Salary according to value Young, dynamic, and multi-tasking environment 1 day of teleworking per week Real ownership and growth opportunities as the company scales

If you’re excited about building the operational backbone of a fast-growing international events company, and want to create structure that enables scale, this role is for you.