Danish-speaking Travel Support Agent to Barcelona, Spain

Are you an empathetic problem-solver with excellent communication skills and a passion for teamwork? Join our clients team in

Barcelona

and help deliver exceptional customer experiences worldwide.

Key Responsibilities: Understand and identify customer needs, providing tailored solutions. Act as a mediator between international travelers and accommodation suppliers, ensuring top-tier customer service. Address inquiries about services, payments, and technical requirements via email and phone, following established processes.

Requirements: Danish speaker with proficiency in English. Exceptional written and verbal communication skills. Proficient in Office 365, CRM databases, and other platforms. Strong problem-solving mindset with a positive, goal-oriented attitude. Adaptable to changing priorities and business processes. Familiarity with travel platforms is a plus. Need to be local in Barcelona or willing to move there on own expenses Previous experience in customer service or contact centers is preferred.

Contract Details: Full-time (39 hours/week) with fixed shifts between 09:00–20:00, 2 days off per week. Temporary contract for three months transitioning to permanent based on performance. 27 working days of annual leave.

Benefits: Free private health insurance with a permanent contract. 22.249 € annual gross salary Flexible perks for childcare and transport after probation. Multicultural, dynamic workplace in a modern office, easily accessible by public transport. Opportunities for growth in an industry-leading department. Comprehensive training (3 weeks) and ongoing coaching.

Nordic Jobs Worldwide Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic–speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure their dream jobs.