Pharmacy Support Specialist - 246062

Now Hiring:

Pharmacy Services Specialist

We're looking for a

Pharmacy Services Specialist

to be the front-line voice of our customer experience. In this role, you’ll work directly with pharmacies and specialty practices to support their on-boarding and day-to-day interactions with our services. Your ability to communicate clearly, think on your feet, and problem-solve will help shape the way customers experience our company. This position is fully onsite in our

Strip District office

and is ideal for someone who’s organized, tech-savvy, and passionate about delivering exceptional service in the healthcare space.

Location:

Onsite – Strip District, Pittsburgh, PA Pay:

$22/hour Schedule:

Full-time, Monday–Friday Shifts Available:

8:00 AM – 5:00 PM

or

11:00 AM – 8:00 PM (standard 8-hour shifts)

Key Responsibilities: Provide

first-line support

for customer issues and resolve challenging cases Review reports and complete necessary follow-up actions Escalate complex issues to internal support teams as needed Flag training or education opportunities to leadership Monitor

Program Support queues

and maintain service levels Work across multiple applications and systems to deliver fast, accurate service Perform other duties as assigned based on team needs

What You Bring Education & Experience - 1+ year of work experience , ideally in a healthcare, pharmacy, PBM, or customer support setting Bachelor’s degree

in business, pharmacy, healthcare, or a related field preferred (not required) Experience meeting quality standards and providing high-level customer support

Skills & Knowledge - Strong verbal and written

communication and interpersonal skills Proficient in

Microsoft Office

and general computer systems Able to multitask in a fast-paced environment with multiple platforms Comfortable working independently and following detailed processes

Nice to Have - Experience in healthcare, call centers, or specialty pharmacy support Familiarity with pharmacy workflows, PBMs, or insurance systems

Why Work With Us? Be part of a mission-driven team helping healthcare providers and patients Grow your skills in a dynamic, tech-enabled environment Enjoy a consistent weekday schedule —

no weekends Work in the heart of Pittsburgh’s

Strip District

in a collaborative, modern office setting

Apply Now

to join a growing team where your communication, organization, and problem-solving skills can make a real impact.