Line Manager, FSP 360 (sponsor dedicated) France

Overview

Line Manager, FSP 360 (sponsor dedicated) France – Syneos Health. This role is part of our Clinical Development model and focuses on delivering customer-focused service, leadership of multifunctional teams, and maintaining compliance with SOPs and GCPs. We are looking for a proactive leader who can drive customer delivery and team performance in a sponsor-dedicated FSP 360 setup. Responsibilities

Customer Delivery and Success: Interact with customer points of contact on service delivery for their team members; develop and foster strong, collaborative relationships at a local level; promote trust and satisfaction. Manage performance and daily activities of multifunctional team members to excel in service delivery and compliance with KPIs; develop and execute mitigation plans for non-compliance as needed. Coordinate resource availability, resolve potential resourcing conflicts, and ensure teams are adequately resourced. Solicit feedback from customer PoCs for continuous improvement of service delivery and customer relationships; proactively communicate and manage issues through escalation channels. Ensure quality and adherence to SOPs/WIs and compliance with federal and local guidelines and ICH GCPs; oversee visits as required for Clinical Research Associates; manage system updates and related processes. Business Impact: Discuss resource needs with customers to drive growth at the local account level; make data-driven decisions to positively impact unit performance; disseminate best practices across the FSP 360 operating model; drive revenue by attracting and retaining talent; place talent on projects aligned with competencies and customer requirements; participate in FSP360 account, regional management team meetings and town halls. People Leadership: Provide line management to FSP360 team members; manage performance through formal processes (goal setting, reviews, and improvement plans); ensure training adherence and records; provide administrative oversight (HR processes, timecards, expense reports); assign project work and review workload and utilization; support professional development and succession planning; foster engagement and retention and model inclusive behaviors. Get to know Syneos Health

Syneos Health is a leading fully integrated biopharmaceutical solutions organization that accelerates customer success by translating clinical, medical affairs, and commercial insights into outcomes. We emphasize a customer- and patient-centric approach across functional Service Provider partnerships and Full-Service environments. We believe in a diverse, inclusive culture where different perspectives are welcomed and valued. Our Total Self culture supports authentic, inclusive collaboration. Additional Information

The tasks, duties, and responsibilities listed are not exhaustive. The company may assign other tasks as needed. Qualifications may be considered as equivalent experience, and this description does not create a contract. The company complies with applicable laws, including the Americans with Disabilities Act and EU Equality Directive where applicable. Summary

Responsible for interacting with internal and external stakeholders for the functional team members and acting as a Syneos Health ambassador with customers. Accountable for managing team performance and direct supervision of FSP360 multifunctional staff. Job Details

Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Location: Montrouge, Île-de-France, France. Get notified about new Line Manager jobs in Montrouge.

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