DevOps Engineer

Talent Strategist | Driving 3× Placement Growth in Tech Recruitment Startups Mission Context Sector: Engineering / IT Operations

This mission is part of a global IT operations initiative focused on ensuring the stability, reliability, and continuous improvement of production environments. The Open/DevOps Operations Engineer will take ownership of end-to-end production management (Build & Run) activities across all stages of the product life cycle, ensuring service quality and operational continuity.

You will collaborate closely with development teams, providing operational expertise, ensuring compliance with production standards, and driving improvements in automation and observability.

Responsibilities

Operational Coordination & Service Management

Maintain operational relationships with development squads and participate in agile rituals when required.

Keep documentation and technical repositories (DTA, DEX, CMDB) up to date.

Manage technical incidents and ensure data integrity in ServiceNow (METIS) by accurately tracking incidents, changes, and resolutions.

Coordinate internal and external stakeholders to resolve issues and eliminate recurring problems.

Support CSR and FinOps initiatives, including data cleanup, optimization of technical resources, and decommissioning.

Support to Development Teams

Set up and manage monitoring and observability indicators with development teams.

Define and implement supervision and production procedures.

Request automation of technical tasks and improvements from DevOps and tooling teams.

Ensure production requirements are properly integrated into the development lifecycle.

Deployment & Change Management

Prepare, execute, and monitor production deployments (MEP) with no service impact, including HNO operations if needed.

Assess change impacts and coordinate authorizations with client entities.

Communicate effectively about deployment activities, incidents, and post-mortem reports.

Test and validate deployment and rollback scenarios across all environments.

Contribute to deployment roadmaps and ensure compliance with production and operability standards.

Service Continuity & Operability

Guarantee operability and business continuity of production systems.

Conduct daily operational control (MCO): monitor batch executions, ensure recovery from failures.

Manage service requests, incident handling, and application administration.

Participate in crisis management and root cause analysis for major incidents.

Monitor and manage system obsolescence and maintain compliance with PSI/PSIU processes.

Track and report operational quality indicators.

Validate and compliant Operating Architecture Files (DTA).

Complete Operating Files (DEX) ready for production deployment.

Keep up-to-date production instructions (supervision, helpdesk).

Update documentation in technical repositories (CMDB).

Structure and maintain traceable IT procedures for production use.

Post-mortem / incident reports for critical events.

Maintain problem records and resolution action plans.

Update operability and production standards.

Required Experience

2–3 years of hands-on experience in IT production environments.

Strong understanding of operational processes, service management, and production support.

Technical Skills Schedulers: Control-M

Application Servers: Tomcat, WebSphere, Apache, JBoss, DataStage, BPM, IIS

Databases: Oracle, MySQL, SQL Server

File Transfer: CFT, Secure Transport, Central Governance

Network & Monitoring: TCP/IP, F5, Grafana

Methodologies: Agile, DevOps, ITIL, Project Management

General Tools: Microsoft Office Suite, Teams, ServiceNow, Lotus Notes

Language & Engagement Details

Fluent English (spoken and written)

Start Date: 27 October 2025

Duration: 220 days

Remote Work: Not applicable (onsite position)

Schedule: Monday to Friday (HNO and occasional night/weekend on-call expected)

Possibility of Renewal: Yes

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

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